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4427 San Fernando Rd, Glendale, CA, 91204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Great location - facility is secure, gated, and alarmed. Everything is clean and clearly well maintained. Luis was extremely courteous and helpful with getting us set up with our new unit - he made me feel confident that we picked the right spot. Highly recommend this location!
Business response:
Thank you & welcome to A-1 Self Storage, Emilie!
This is a great place to store all your needs,they have great customer service, the place is clean & well maintain. Luis & James give you excellent customer service & go the extra mile to make you feel at home.i will recommend this place to all my Family & Friends.
Business response:
Thank you so much for taking the time to share your experience with us, Roman. I know your comments will brighten the team's day!
Be forewarned! According to a phone call I had with the staff, this company does not rebate rent if you move out before the end of your month, paid for in advance. In our case they kept about $35 because we moved out with 5 days remaining on our month, despite giving them a month's notice. We didn't know this - they never verbally informed us that they would keep all of our rent. It's probably in fine print in the contract, and I wouldn't be surprised if they're not the only self-storage firm that does this, but really it's ... read more
Business response:
Thank you for your feedback, William. You are correct, we do ask for advance notice of your move out date, so that we can pro-rate your rent accordingly. Our store manager, Russell, will be reaching out to discuss your refund. Please let me know if I can be of further assistance.
This place raised my rates 3-4 times within the 2 years I rented a 10x10 module. When the time came to clear out, and we had some problems, nobody was very helpful there, although Maria was at least friendly and polite. I'm amending this review several months late because the district manager, Brian Darmas, made a fair effort to try to resolve some of the issues after the review was published on this site, and made sure I got my refund for time not used, which no one had offered us. It could have been far more satisfactory i... read more
Business response:
We're sorry you had a less than 5 star experience, Richard. Our Area Manager, Brian, has reached out to you directly to discuss your concerns. If we can be of any further assistance, please email social@a1storage.com.
I just got done renting from A-1 Storage today. After 6 months I have finally been able to move everything out. James sold and closed the unit with me and he is by far one of the best employees at this place. If you need storage come and ask for James. He's a great dude who genuinely cares about those renting units here. I paid $160 per month for a medium unit. It's air conditioned and access hours are all the way till 10pm. Excellent service.
Business response:
Thank you so much for taking the time to share your storage experience with us, Joshua D. We'll be sure to forward your kind words to James. It will make his day!
Super friendly, great customer service. Good rates. Move in was super easy. Building is clean. Had a bad experience with another company just trying to reserve a unit and being pressured to move in sooner than I needed. But with A1 after booking online, I could move in the date I wanted with no pressure or hassle with the discount rate and the unit was exactly as advertised. Alot of storage buildings I've seen are in sketchy parts of town, this A1 is the edge of Glendale in a nice, calm area. Definitely comfortable leaving m... read more
Business response:
Welcome to A-1! Thank you so much, Jules W. We value your business & appreciate that you've taken the time to share your storage experience!
Clean, professional, excellent customer service!! Maria & Russell were a pleasure to work with. The location is excellent and my unit was very clean, easily accessible and very safe. We have used other companies in the past but A1 has the best quality for the price. The price may be a little higher than their competitors but the value is totally worth it!! :)
Business response:
Thank you so much for taking the time to share your storage experience with us, Rosey. We'll be sure to forward your kind words to Maria & Russell!
This is the nicest storage facility I've ever used. It's always spotlessly clean, and the staff is so friendly and helpful!
I have never experienced friendly and courteous staff like I had and A1 self storage in Glendale. Thanx to Maria who was helping me made the process of getting a unit so fast and easy. Thanx again guys
Business response:
You're welcome, Zare!
A-1 Self Storage has a 4.7 star rating with 259 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.