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26390 Forest Ridge Dr, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
After checking out different storage facilities, I decided to rent at A-1 in Lake Forest. They had the best pricing and the staff was accommodating. Crystal was friendly and super helpful. She was informative and helped me decide on the perfect unit size for my "stuff". Thank you Crystal!
Business response:
Welcome to A-1 Self Storage, Jenifer! We really appreciate that you've taken the time to share with us. I know your review will brighten Crystal's day.
Very cordial and easy to deal with. Answered all our questions and price was right. Great choice. Crystal was very helpful and couteos
Business response:
That's so great to hear, Jim. Thanks for sharing with us. I know that your review will brighten Crystal's day!
Crystal was great help. She made my moving experience quick and painless. The facility was clean and feels safe ! Thank you again Crystal
Business response:
I'm so happy to hear Crystal was able to help you during your move! Thanks so much for taking the time to share your experience with us, Jose.
I had to use an storage for the first time and A-1 storage in lake forest was the closest to me. The service I received was excellent and the manger cares about his customer, place looks very clean and This place is a great choice for storage needs
Business response:
Welcome to A-1 Self Storage, Mike! Thank you so much for sharing your experience with us.
The customer service at this location ROCKS! When you live faraway, we were in Florida, and there are issues needing immediate attention and you have no one to call, it can be very stressful. Fortunately for us, there is a manager at this location named Billy, who went far and above his call of duty. We would have been in a bind a few times, if it weren't for him. The facility itself is very clean, organized, secure and well run. It was also the most reasonably priced, when I shopped around. Again, special shout-out to Billy... read more
Business response:
Thank you so much, Susan F. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind comments to Billy!
This place has some shady stuff going on. I have been with this storage location for a couple of years and the last six months I have seen a change. Whoever oversees this property does a poor job. Carts have been taken and notices all over the place stating they may start locking them up. Tonight I went there and there were two guys sitting in separate cars by the porta potty. To be honest it looked like a drug deal going down. Once I showed up with my husband one car left the other purposely drove by us looking at what we h... read more
Business response:
I sent you a private message previously, Jennifer, but I wanted to follow up. We would really like to discuss your experience with you, in order to provide more information to the police investigating this matter. Please feel free to respond via the private message, or email me at social@a1storage.com.
Best storage facility I have ever worked with. FIVE STARS to manager Billy for customer service. He truly cares about keeping his customers happy. It's very easy to make payments by phone with or without the automated system. Clean and safe area and facility. Thank you for years of service!
Business response:
You're welcome, Nancy! I'll be sure to share your kind comments with Billy. I know it will brighten his day.
Very friendly and knowledgeable staff, Billy knows his stuff! Clean establishment also! Highly recommend!
Business response:
Thank you so much for taking the time to share your storage experience with us, John. We'll be sure to forward your kind words to Billy!
I don't write too many reviews but I felt this place deserved one. As I was going through a major life transition, I needed space to keep some of my things while moving to Arizona. Billy was awesome - friendly, informative and gave me a great deal on the unit I needed. The units are clean, secure and when I needed to switch to a smaller unit, there was no hassle in doing so. I have and will continue to recommend people here as needed. Thank you, A-1! :)
Business response:
You're welcome, Ayna! We really appreciate you taking the time to share your experience with us. I'll be sure to forward your kind words to Billy. I know it will just make his day.
A-1 Self Storage has a 4.7 star rating with 225 reviews.
A-1 Self Storage is open now. It will close at 6:00 p.m.