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A Cut Above Property Management, Inc.
- Property Management
- Colorado Springs, CO
About this business
Location details
3520 Galley Rd, #200, Colorado Springs, CO, 80909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company refuses to help at all. Everyone who works there is rude. They are trying to charge me a renters fee when I showed them proof that I had renters insurance. They told me it was fine. Now they are charging me because I did not email them a copy of it. I was not told to or aware I had to. I provided proof and was told that it was fine. when I tried to explain that to them to see if they could help me out for the incompetence on their part, I was talked over and argued with. I am in the military so I move around a l... read more
Rude, unprofessional, and don’t care about issues or tenants.
horrible company, dishonest and rude. they charge rediculious late fees. during these trying times you would think a company such as this one would be willing to work with you. it's just a waste of money and a shame.
Business response:
Hello Arcadia, We don’t recognize your name in our system and are unsure of when you lived in one of our homes. We have been compliant with all city and state laws regarding late fees at this time and have not charged any late fees for quite some time due to the laws in place so we’re unsure what you’re referring to at this time. Thank you, A Cut Above Management Team
Really? total charge -$1334.66 fee after moving out? Change -$210 to replace the $10 door lock? And change the stuff unrelated to me? Only return $140 security deposit back even after 60 days moving out? I’m shocked
Business response:
Thank you for providing your feedback, Ye and Zha. As stated previously on Google, you are able to dispute any charges in writing and our team will review the charges again and get back to you. We do hire a professional locksmith to change the locks and that is the standard fee. If you would like to dispute any of the charges in writing, you may do so and mail to our office so we may send you a response on anything you don't think pertains to you. Respectfully, A Cut Above Property Management, Inc.
This company is horrible and should be shut down. Additionally the owner is self reviewing to keep her rating up. Don't believe me, sort reviews by new on Google. For every negative review there is a positive one. I took screenshots. This company is a huge fraudulent scam.
Business response:
Thank you for providing your feedback, Christine. Unfortunately, we are not self-reviewing as if that were the case, we would have a 5-star rating. We do value people's honesty and wish for all of our tenants and owners to receive a true depiction of who we are. We have worked very diligently to get reviews of any kind, and are very pleased when people do review us. We're unsure who you are as we don't have you in our system from any recent interactions. Providing the best customer service is always our main goal, so if th... read more
They made up reasons to take more of the deposit and charged for things that were already marked on the move in sheet. Wouldn’t budge an inch when disputed. Terrible and dishonest company. You’ll regret renting from them. I’m not alone with this problem either. They have done this to many other people. Unfortunately I found out too late.
Business response:
Thank you for providing your feedback, Sharon. Please get in touch with us if you still have questions regarding your dispute at (719) 574-5000 and we'd be happy to help you out. Respectfully, A Cut Above Property Management, Inc.
They are rude. If the 2nd is on a Sunday and your payment arrives on Monday they will still charge you a late fee. When you move in nothing will be ready.
Business response:
Hi Tama, We do have someone checking the rents that come in on a Sunday if it falls on a Saturday or a Sunday as that is what was agreed upon in the lease. If the payment comes in after 5 p.m. on the 2nd, it is charged the late fee. Sorry for any confusion. You can give our office a call if you have any further questions. Thank you, A Cut Above Team
STAY AWAY..They treat you like a number not a human being, I rented from them for 7 years and it was a nightmare, they prey on a vulnerable population of people with low income that don't have the resources to fight for their tenant rights. It took months and sometimes years for repairs to be done on fences that blew down, windows that leaked snow and rain, a storm door that blew open and broke off, a shed door that rotted off... I could go on for pages about how bad his company is. The only reason I stayed for so long was b... read more
Frequently asked questions about A Cut Above Property Management, Inc.
How is A Cut Above Property Management, Inc. rated?
A Cut Above Property Management, Inc. has a 2.8 star rating with 464 reviews.
When is A Cut Above Property Management, Inc. open?
A Cut Above Property Management, Inc. is closed now. It will open on Monday at 8:00 a.m.