This profile has been claimed by the business owner or representative.
Academy Kids Dental, Vision and Orthodontics
- Pediatric Dentists
- Colorado Springs, CO
About this business
Location details
3630 Austin Bluffs Pkwy, Colorado Springs, CO, 80918, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 1:30 p.m. | |
| Sun | Closed |
RecommendedMy children had an appointment at 5PM today. I scheduled to take time off work. I received a text stating their appointment was today at 5PM. I spoke to a live person earlier in the week to confirm the appointment. We showed up for the appointment and they gave someone else the appointment because it was not confirmed even those we spoke to someone. We also received a confirmation text stating the appointment was still on for 5PM today. Then I was asked if I wanted to reschedule. Obviously not. We used to love this place. I ... read more
The receptionists were not friendly, we waited 40 minutes past our appointment time because they were already that backed up at 9am (or maybe they forgot about us), and then we finally got called back and the dentist held my 1 year old son’s head down while assuring me it was normal for him to cry. I think the goal of a child’s first dentist appointment should be introducing them to the concept of a non-traumatizing dentist visit, but these people were prepared to hold my son’s head down while he was screaming so that they c... read more
Business response:
We take pride in the high quality care delivered in our practice and would like to know more about the experience you encountered. Out of concern for the privacy of all our patients, we are unable to communicate online. We encourage anyone with questions or concerns to reach out to speak with us at 833-475-0001.
RecommendedThey are really good with the kids. Although we are at the moment playing tag with his replacement glasses. We ordered them the last week of September. Got an email 2 weeks ago that they were in. so we went to the Austin Bluffs office because that's where he got his exam & first glasses there. We wait like 20 min. only to find out the glasses were at Citadel office. Why ? Don't have an answer but Citadel office says they will send them to Austin Bluffs. That was on Thursday last week. So today I call the Austin Bluffs office... read more
Business response:
Thank you for bringing your concerns to our attention, please allow us the opportunity to speak with you regarding the care you received in our office. Our doctors are always eager to answer questions or discuss any concerns you have. We take pride in the high quality care delivered in our practice. Out of concern for the privacy of all our patients, we are unable to communicate online. We encourage anyone with questions to reach out to speak with us at 719-220-6005.
Recommendedthey are always fixable with the schedule.
RecommendedThank you for being so helpful ❤️❤️❤️❤️
Business response:
Glad you had a great experience! Thank you!
RecommendedThey where very concerning the fact that it was my son's first tooth being pulled.
Awful experience both times, we won't be back! a lot of insurance fraud going on in there too. one dr in particular seems to enjoy making it painful for the kids. looks are deceiving there!
Incompetent orthodontist Sons teeth have not moved at all in months
Frequently asked questions about Academy Kids Dental, Vision and Orthodontics
How is Academy Kids Dental, Vision and Orthodontics rated?
Academy Kids Dental, Vision and Orthodontics has a 4.6 star rating with 1,907 reviews.
When is Academy Kids Dental, Vision and Orthodontics open?
Academy Kids Dental, Vision and Orthodontics is open now. It will close at 6:00 p.m.