This profile has been claimed by the business owner or representative.
Academy Kids Dental, Vision and Orthodontics
- Pediatric Dentists
- Colorado Springs, CO
About this business
Location details
3630 Austin Bluffs Pkwy, Colorado Springs, CO, 80918, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 1:30 p.m. | |
| Sun | Closed |
Ortho side only No! They expect every kid to be the same with braces and they give up on them. They take the money for braces on your kids from the insurance company and don’t follow through and finish the dental plan. Dr. DuRussel, is rude and condescending and will talk to you like you’re no one.
I really have always had good experiences here til today. I just feel the education piece was missing from them as they know how small my son is and how little his teeth are and probably KNEW they didnt have a cap small enough for his tiny mouth. I havent stopped crying since I left the office. The doctor just gave me a referral for another place to fix it and this whole situation has been very upsetting. Parents with little kids, just be aware about things like this. Its not a bad office or bad people but the ball was dropp... read more
Don’t talk about the dentist to others
The staff was rude to me kept calling my son a female called me 5 times asking me how I was going to pay asked me another 3 times when I got there kept telling me I needed to buy my son a 2nd pair of frames when I nicely told them he has two already. I finally paid and left over hearing the lady that did my sons appointment telling her co workers my son looks like a girl and that’s a girls name and laughing
Business response:
Thank you for bringing your concerns to our attention, please allow us the opportunity to speak with you regarding the care you received in our office. Our doctors are always eager to answer questions or discuss any concerns you have. We take pride in the high quality care delivered in our practice. Out of concern for the privacy of all our patients, we are unable to communicate online. We encourage anyone with questions to reach out to speak with us at 720-414-7264.
This place is the worst place, my child scheduled crowns, they weren’t patient with waiting for the numbing medicine to kick in before giving her several shots. They had multiple people restraining her, wouldn’t let her catch her breath after screaming to the point of gagging. As she was screaming that it was hurting the doctor with the head wrap, kept telling her that there isn’t pain, and told us parents that if she had a kid she would have been worrying too during the procedure. After a traumatic experience we went to a d... read more
Business response:
Thank you for bringing your concerns to our attention, please allow us the opportunity to speak with you regarding the care you received in our office. Our doctors are always eager to answer questions or discuss any concerns you have. We take pride in the high quality care delivered in our practice. Out of concern for the privacy of all our patients, we are unable to communicate online. We encourage anyone with questions to reach out to speak with us at 719-220-6005.
RecommendedEvery single person in this office is pretty darn amazing. My girls don't like people poking around in their mouths but when the dental assistants make it fun and make my kids feel comfortable they don't mind at all.
Horrible place they traumatized my 5 year old so bad that now he won't let a dentist even look in his mouth. I now take him to Cool Kids Mountain Dentistry I love them they treat the kids like they matter instead of like a dollar sign.
My two boys were scheduled for a 1030 appt. It is now 1115 and we still havent been seen. Went to ask the Secretary how much longer. Was told 10 more minutes, then this horrible lady comes out and tells my wife they only have a few chairs for people with or kind of insurance! So we left extemey unhappy an now have to go back friday! After this next visit we will be done with Academy Kids dental! Lets be clear. It is not the techs we are upset with. It is the female that is in charge of the receptionist.
My two boys were scheduled for a 1030 appt. It is now 1115 and we still havent been seen. Went to ask the Secretary how much longer. Was told 10 more minutes, then this horrible lady comes out and tells my wife they only have a few chairs for people with or kind of insurance! So we left extemey unhappy an now have to go back friday! After this next visit we will be done with Academy Kids dental! Lets be clear. It is not the techs we are upset with. It is the female that is in charge of the receptionist.
Frequently asked questions about Academy Kids Dental, Vision and Orthodontics
How is Academy Kids Dental, Vision and Orthodontics rated?
Academy Kids Dental, Vision and Orthodontics has a 4.6 star rating with 1,907 reviews.
When is Academy Kids Dental, Vision and Orthodontics open?
Academy Kids Dental, Vision and Orthodontics is open now. It will close at 6:00 p.m.