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Acura of Seattle
- Automotive
- Seattle, WA
About this business
Location details
301 Baker Blvd, Seattle, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"14 months after buying a 2019 used car, the transmission..." 14 months after buying a 2019 used car, the transmission just went out. Also, when trying to get the company to help us when we first bought the car, the manager told me he would talk to my husband that because I wasn't present when the car was bought, I (as the wife) had no say in ehat help we needed. We should have taken the car back then. It is one of my biggest regrets buying a car from this dishonest sexist company.
Business response:
Thank you for your feedback. We are truly disappointed to learn about your negative experience with our team. We made our management aware of this matter, and they'd like to reach out to you personally. What is the best way to reach you? | customercare@obrienautogroup.com O'Brien Auto Group
14 months after buying a 2019 used car, the transmission just went out. Also, when trying to get the company to help us when we first bought the car, the manager told me he would talk to my husband that because I wasn't present when the car was bought, I (as the wife) had no say in ehat help we needed. We should have taken the car back then. It is one of my biggest regrets buying a car from this dishonest sexist company.
Business response:
Thank you for your feedback. We are truly disappointed to learn about your negative experience with our team. We made our management aware of this matter, and they'd like to reach out to you personally. What is the best way to reach you? | customercare@obrienautogroup.com O'Brien Auto Group
"Not sure I will come back. Had a bad experience at Tacoma..." Not sure I will come back. Had a bad experience at Tacoma Acura so went to Seattle. Bought a new 2017 MDX and love it. Have been taking it to Seattle for routine maintenance since I bought it. Took it in today at 24K mile service. Told them my concern of the tires. On the way home I got a flat. Not their fault, but I took it to T&T Tire in Tacoma. They fixed it for free but told me 2 of the tires had tread that was starting to come off all around the circumferenc... read more
"They ripped me off. Needed a honest dealership and got..." They ripped me off. Needed a honest dealership and got scammed $1473.00. They literally had my Acura for a couple hours and told me it needed all this work so I said stop whatever your doing I just wanted the maintenance requirements done. Instead they took advantage of me because I'm a girl with no mechanic knowledge and proceeded. Appearantly I got a $1473.00 oil change. Not happy and do not recommend anyone servicing or buying from Acura of Seattle.
"They only give best pricing to buyers who come in. (Trap?)" Don't waste your time inquiring for pricing. They price their new cars over MSRP. They ask you to come in to get pricing, then force you to buy. I've been around the block, I knew that car sales tactic. Tip for future car buyers. If they cannot give you a straight price thru text, email, find another dealer, They're not worth wasting your time. This dealer uses old school car sales tactics that we car buyers hate. Another dealer got my business.
"I bought an 2016 Audi Q5 at this dealer. First they treat..." I bought an 2016 Audi Q5 at this dealer. First they treat me ok with full of lying mouths (from sale man to the man from finance department). Firstly, my interested rebate was 4.0% and when I receive paperwork it pumped up to nearly double 8%. I try ignore this point. Secondly, the man from finance department gave me a full statement of lying just fro selling couple extra coverage for the vehicle. He told me that all of Them are refundable and cancel able. But wh... read more
"It's a safety issue to buy a used car from Acura of Seattle" Don't buy a USED off-brand car from Acura of Seattle. They will let you drive off the lot with a car that is not safe. They will not fix even minimum fixes. It's disappointing. There are better dealers who will care about the customer - even if you are small budget. You're not buying one of their new cars, so there is little care for you except for accepting your money and then letting you drive away unsafely. If you really want a car from them, have an independen... read more
"I owned a great 2005 Acura TL in my past and was looking..." I owned a great 2005 Acura TL in my past and was looking to find another used Acura. My first visit to Acura of Seattle was unhelpful to say the least. My sales representative grew increasingly frustrated with me due to the fact that I was looking for a used vehicle and not a new one. He kept on pushing me towards a new vehicle or lease. This ultimately led me to walking out frustrated and upset with the lack of help I received. The customer service was surprising... read more
"Car Service " Called to make an appointment for service on my MDX. (2nd MDX bought here) yesterday morning. Spoke with KYLE in service and told him I needed the oil changed, a lower fog light was out and needed replaced, my lighter wasn’t working for my charger, and I needed a new gas cap because the attached rubber thing had broke and my gas cap no longer was attached when unscrewed. Told him my husband would be there with the car at that time. Well, they changed the oil, additional filters, different fluids, etc ($700+) b... read more
Frequently asked questions about Acura of Seattle
How is Acura of Seattle rated?
Acura of Seattle has a 4.7 star rating with 4,218 reviews.
When is Acura of Seattle open?
Acura of Seattle is closed now. It will open at 8:30 a.m.