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Acura of Seattle
- Automotive
- Seattle, WA
About this business
Location details
301 Baker Blvd, Seattle, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"DON’T WASTE YOUR TIME!!" If you are an out of state buyer don’t waste your time! They will drag the process along until they can sell it to someone local. I had a been told the car was mine and was waiting on them for the paperwork, my calls were ignored until they informed me that the next day someone came in and bought the car! Super unprofessional and absolutely not worthy of the bogus rating they currently have.
"The service department is a JOKE!!" Came in for a routine maintenance(oil change) for my 2018 Acura MDX and Alex said it will take 2 hours. After spending over 2 hours waiting for them, he tells me it won't be ready till 2 days later. They haven't even begun any service yet. Does it take 2 hours to let to let the customer know what going on? Do they really care about the customers? Will they pay me 2 hours for waiting? If they know how to communicate, I can just schedule another it for another day rather than wait 2 plus ho... read more
"Bad experience in the service department " I went there multiple times to get my car service there and I had experienced the worst and bad customer service ever in my life. I purchased a brand new Mdx 2016 from them and spent almost $70,000 for the piece of trash car. I had driven the car for almost a year with 10000 miles on my car and the car broke down and stop in the middle of the road. When I called Acura of Seattle for service guy told me to bring the car back to them, they had checked my car and said that they need t... read more
"5k service early Saturday morning" Air bag recall completed even though I didn't expect it done on this visit. Got a car wash too. I was even offered me a loaner just for a 5k service (but I didn't need it)
"Instead of fix my car they damage dashboard and navigation " I spend about 2500 to 3000 dollars and they damage dashboard and also navigation not working anymore since I picked up my car last time . I don't recommend this dealership so please be aware. Thanx
"I have bought 4 cars from this dealership, and thought..." I have bought 4 cars from this dealership, and thought would get awesome customer service . But nope! they are rude, don't do proper service. I wish i had the option to return the vehicles and buy them from else where. Bought the car , next day had a problem didn't do anything to fix, they said they would call me back, i waited one week before i called and complained to corporate. That got the wheels turning, received a call back asap! Fixed the issue temporally now... read more
"I leased a 2009 TSX from them 2 and half years ago. I..." I leased a 2009 TSX from them 2 and half years ago. I have 7 months left on the leaae. Out of the blue, I get a call from Tammy saying my lease is expiring soon and they have special deals going on for current lease customers. Her data shows my lease expires in November, when it expires in May, so I immediately question her. She had called me at 12:30 on a Saturday and wanted to set up an appointment with me the same day. I've already thought about what I will do at ... read more
"I called to inquire about Costco pricing on a ZDX and was..." I called to inquire about Costco pricing on a ZDX and was told the Costco price was around $51,700 or about 7% over invoice(which is basically MSRP). This didn't seem right to me, so I called Costco and they informed me that Acura of Seattle isn't even part of the Costco program and that the Costco price is a set amount over invoice, not a percentage. Not only did they not have the car I was looking for, but they completely lied to get me to come in, which I didn... read more
"I went to purchase a preowned Acura and spent about 3..." I went to purchase a preowned Acura and spent about 3 hours test driving and negotiating with the Sales person. When we agreed on the deal the Sales said he is going to get sign off from his manager. We were hoping we were finally done but instead his manager, Mr. Says Louangphakdy, came and said that the Sales guy did not have the authority to commit to a price, and that we'd have to pay a few grand more than what we had agreed to. When we complained that if that wa... read more
Frequently asked questions about Acura of Seattle
How is Acura of Seattle rated?
Acura of Seattle has a 4.7 star rating with 4,218 reviews.
When is Acura of Seattle open?
Acura of Seattle is closed now. It will open at 8:30 a.m.