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950 Country Club Dr, Moraga, CA, 94556, United States
Get directionsMy Grandmother has lived at Aegis Care Home now over 3 years. She has always had an elegant, comfortable home and Aegis Moraga is just that. I asked her today, upon a visit, what she liked about her experience in her new home. She replied, at the age of 93 no less, "the staff is wonderful and they take very good care of us." Coming to visit her, I've consistently found a kind and compassionate experience. I've observed she is not only well cared for, but genuinely cared about. My Grandmother and other guests living here shar... read more
My father recently moved to Aegis of Moraga. I cannot say enough good things about the staff, their knowledge, kindness and support. Initially, the transition was difficult for my father due to the disruption of routine. The Aegis team stayed with Dad and us every step of the way and demonstrated flexibility to achieve the right living situation for Dad. Their compassion and commitment went well beyond anything I could have imagined. My Dad is now happy and thriving, enjoying new friends and fun activities that get him ... read more
Business response:
Thank you for your review. We appreciate you taking them time to share your experience. It's our pleasure to have your Dad with us at Aegis. - Tom Laborde Chief Operating Officer
My Mom moved in about 3 months ago. At 90 years old routines are an important part of life. The new routine at Aegis took some getting use to. The staff at Aegis were very good at helping my Mom adjust and showed a fair amount of flexibility in her transition. She has now fully adjusted and looks forward to the daily and monthly activity calendar that helps her exercise, engage with others and experience new things. There are enough activities that she finds things she wants to do each day and yet has the flexibility to... read more
My mother lived at Aegis Moraga for three years when it first opened 15 years ago and I wondered today how it looked inside now. So I walked in and walked around and it looks like it did when it was brand new, perhaps a bit better. I sat in front of the fireplace and talked to a nice, fine lady who had been there only a month and she loved it. I know assisted living/retirement home their have problems just as my mother had her ups and down days. My wife was there most days and made it work for her. People who work ther... read more
Very surprised to see the one star reviews. I understand that some people might question the deposit and whether they could get better value elsewhere but the rest of the comments don't align at all with our experience. My mother-in-law has been at Aegis for almost two years and my wife is there every day at different times of the day (we live close by). The morning and early afternoons are quite active with breakfast and lunch, exercise, and social brain fitness activities. There are entertainers like kids choirs, singe... read more
I don't know about the other reviews, but my family had a very different experience with my mother during her stay at Aegis of Moraga. Our mother moved in just after Christmas of 2011 with early to mid stages of Alzheimer's. She enjoyed the activities from the beginning and even put on a little weight because the food was so good. Mom made friends with the other residents as well as the most of the staff. It was a very warm and inviting atmosphere. I really can't say enough about the staff. In all of the time mom was a... read more
I am only writing this review to let folks know that assisted living does not well accommodate those with memory problems. Aegis is a lovely facility and if you or your loved one can fend for themselves, use a button call system, and ask clearly for help then it is a nice place. They made a lot of promises regarding their ability to help my mother with moderate dementia. They did a fair job, but the reality is she spent way too much time alone in her room. The staff there, while they are lovely caring folks, aren't really t... read more
I am leaving an updated review on this facility. When I initially placed my mother in the Aegis Moraga facility in May 2021, I believed it was a highly skilled environment with strong, honest, and educated management and care teams. However, this could not be further from the current reality. Recently my mother's care costs were randomly and dramatically increased without proper communications or justification. This egregious occurrence was met with management silence and non-communication. Upon the advice of my legal cou... read more
Business response:
Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, especially regarding unexpected cost increases and communication issues. This situation falls short of the standards we aim to uphold, and I regret the distress it caused for you and your family. We are committed to ensuring transparency in our billing practices and open communication with our residents' families. If you’d like to discuss your experience further, I’d welcome the chance to hear more. -- Sonia Chahal-Singh, SVP of Oper... read more
very unprofessional, no regard for their residents or staff. i went in for a visit considering leaving my elderly parents under their care but not only are they extremely over priced, it seems their staff is completely untrained for their positions. i would NOT feel safe leaving my parents under their care & i would definitely not recommend for anyones loved ones.
Aegis Living Moraga has a 4.5 star rating with 88 reviews.
Aegis Living Moraga is open now. It is open 24/7.