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Affiliated Dermatology®
- Dermatologists
- Scottsdale, AZ
About this business
Location details
20401 N 73rd St #230, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wait time was crazy. Two hours and saw the doc for about 1 minute. I know you are changing to paperless but the clients should not have to pay the price.
Long wait past scheduled appointment however the staff was very apologetic and explained necessary delay to assist patients in their SRT therapy. That is a plus in today’s treadmill in practices to push people through without much interaction. I have nothing negative to report and satisfied I made correct decision to transfer to Affiliated Dermatology.
My daughter gifted me with Hydro cleaning for Christmas from Scottsdale branch. Very pleasantly greeted at the front desk. However, the technician conducting the procedure was different story! Rushed, short, rude, unpleasant attitude etc... no explanation as to what she is doing. Literally she spent 10 mins, if that and sent me out the door!!! I receive massages and facials on a regular basis but never experienced this type of services!!! I am told, i am very pleasant and easy going,! I walked out thinking what did ju... read more
Business response:
Lena, we are so sorry to hear that you've had a negative experience at our practice and we appreciate the honesty of your response. It's our sincere wish to provide high-quality care to each and every one of our patients. We value your feedback and we will forward this information along to the appropriate staff, patient care advocate, and our Quality Care Committee for review and resolution. All patient grievances are taken seriously and we want to assure you that your concerns are being researched. Thank you for bringing... read more
Nice staff, however, paying another copay on a follow-up visit to be just told that my situation will just need more time to heal with the exact same treatment is extremely frustrating.
Business response:
John, we are so sorry to hear that you've had a negative experience at our practice and we appreciate the honesty of your response. It's our sincere wish to provide high-quality care to each and every one of our patients. We value your feedback and we will forward this information along to the appropriate staff, patient care advocate, and our Quality Care Committee for review and resolution. All patient grievances are taken seriously and we want to assure you that your concerns are being researched. Thank you for bringing... read more
If I could give zero stars, I would. I went two times here to clear up a rash on my face. Both times I was misdiagnosed and given steroid creams, different topical creams that made the rash worse and months of oral antibiotics that did not work. After wasting hundreds of dollars I finally discovered ON MY OWN FROM RESEARCH that it was psoriasis. I bought a tube of highly recommended psoriasis cream on Amazon and cured myself for 8 dollars! In addition, when I ask for my annual cancer screening at the first appointment, the P... read more
Business response:
Tamara, we are so sorry to hear that you've had a negative experience at our practice and we appreciate the honesty of your response. It's our sincere wish to provide high-quality care to each and every one of our patients. We value your feedback and we will forward this information along to the appropriate staff, patient care advocate, and our Quality Care Committee for review and resolution. All patient grievances are taken seriously and we want to assure you that your concerns are being researched. Thank you for bringi... read more
I had a 7:45am appointment, perfect time before work except I was not called back until 8:15am. Then sat another 15 minutes in a paper gown waiting for exam that finally happened 45 minutes late. I had to push back my morning meetings. Exam was first the front side, then rolled over on my stomach. The nurse practitioner found 3 spots she wanted to biopsy and started to leave the room I asked do I stay on my stomach or roll over? She said to roll back over, shouldn’t had to ask. No discharge instructions like how long do I l... read more
Business response:
Tammy, we are so sorry to hear that you've had a negative experience at our practice and we appreciate the honesty of your response. It's our sincere wish to provide high-quality care to each and every one of our patients. We value your feedback and we will forward this information along to the appropriate staff, patient care advocate, and our Quality Care Committee for review and resolution. All patient grievances are taken seriously and we want to assure you that your concerns are being researched. Thank you for bringin... read more
Very late for my appointment. My appointment was at 10:00 on Sept 13,2019. I checked in at 9:40. I went to the front desk at 10:15 she could not tell me where I was in the line up. But stated she would NOW check me in. I went back to front desk at 10:30 still not called for my appointment. For a office that has several rules for the patients on being timely etc. I expect the same respect. Very dissatisfied.
Business response:
Barbara, please accept our sincerest apology for the long wait you experienced during your visit to our office. We understand your time is valuable and apologize for the delay. We are working diligently to improve this area in the patient experience and appreciate your patience as we learn and grow. We appreciate your feedback and will forward this information along to the appropriate staff and provider. Thank you, Affiliated Dermatology® Management Team
I had an appointment on Friday (8/16) at 11:30 AM for a surgical procedure. I arrived early, per your instructions. After waiting 50 minutes, I expressed my frustrations to the Front Desk and inquired how much longer. The associated insisted i’ll be called next. After 10 minutes another patient was called back. I was beyond frustrated and couldn’t stay any longer. I ask the Receptionist to have the provider or manager to call. Later that day I called to find out if anyone was going to follow up. The associate said a message... read more
Business response:
Michael, we are so sorry to hear that you've had a negative experience at our practice and we appreciate the honesty of your response. It's our sincere wish to provide high-quality care to each and every one of our patients. We value your feedback and we will forward this information along to the appropriate staff, patient care advocate, and our Quality Care Committee for review and resolution. All patient grievances are taken seriously and we want to assure you that your concerns are being researched. Thank you for bring... read more
Waited over 30 mins for my appointment and consultation was less than 2 mins... Just to be pushed over to the pharmacy and buy onsite items...
Business response:
Sabas, please accept our sincerest apology for the long wait you experienced during your visit to our office. We understand your time is valuable and apologize for the delay. We are working diligently to improve this area in the patient experience and appreciate your patience as we learn and grow. We appreciate your feedback and will forward this information along to the appropriate staff and provider. Thank you, Affiliated Dermatology® Management Team
Frequently asked questions about Affiliated Dermatology®
How is Affiliated Dermatology® rated?
Affiliated Dermatology® has a 4.4 star rating with 1,321 reviews.
When is Affiliated Dermatology® open?
Affiliated Dermatology® is closed now. It will open tomorrow at 8:30 a.m.