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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Rose's profile image
9 years ago

Furnace I had an amazing service call with Aire One today. The tech was the best I have ever had. I learned so many new things. He even fixed some things that weren't working right, like the humidifier. I also really appreciated that when he arrived, he noticed right away I had a small pet. He told me that when I get the ducts cleaned, it is important to not have her in the house so she does not suffer because of the noise. I was very happy and satisfied with the call and had no questions at all once he left. 

Business response:

Thank you Rose for calling AIre One to to service your heating equipment. Our employees are not only very good technicians but they also care about the customers' well-being, so we are not at all surprised by the pet comment. 

Jason M's profile image
9 years ago

Gas Water Heater Thanks Aire One for the great service your guys provided. Our old gas water heater was leaking and needed replaced. The service guys were quick and professional during the installation of our new gas water tank. I was glad to see they used drop sheets on our floors to prevent scratching and water/snow from getting on our carpet. Would recommend service to friends. thanks. Jason M 

Business response:

Dear Jason, thank you for the review and we are grateful to hear that our water heater installation crew met your expectation of professionalism and speed. 

Beth S's profile image
9 years ago

New Furnace and Air Conditioner Sales rep Colin was friendly and knowledgeable. He explained all of our options very clearly. After our meeting, anytime we had questions, Colin answered them almost immediately. Once we decided to go with Aire One, an installation date was set for the following week. Installers arrived on time, took care to lay drop sheets and cleaned up completely when done. Has only been a few days but so far we couldn't be happier. 

Business response:

Dear Beth, Thank you for taking the time to upload your review of Aire One. Colin is a very thorough consultant and he always follows up to make sure the furnace installation went well. We are glad you are satisfied and we will always do our best to keep you happy. 

Harry & Debbie's profile image
Harry & Debbie 
9 years ago

annual furnace inspection Aire One installed the furnace 7 years ago and I still have 3 years of warranty! I am on a monthly plan with them for tuneups thus being covered for any emergency calls. They just did the fall tuneup and all is perfect with my furnace. 

Business response:

Dear Harry and Debbie, it is a most heart-warming feeling to read the positive feedback from the recent service at your home. We are particularly pleased you chose Aire One to install the furnace 7 years ago and we are thankful for consistently using our services. 

WF's profile image
9 years ago

Furnace fixfuff I had a technician come to fix the furnace. He was here just before 1pm and replaced the part. He was wonderful. He is a very friendly creature. We like him very much. He knew exactly what was going on. 

Business response:

Thank you for calling Aire One to service the furnace. We are glad you liked our technician so much and are please we could fix the heating problem in a timely manner. 

Renee Hyams's profile image
Renee Hyams 
9 years ago

York furnace and A/C Furnace shut down and called Air One, saw it in the phone book plus my sister dealt with them in Hamilton. Technician James arrived promptly and listed what was wrong but couldn't guarantee that it would work for long after it was fixed. This was the second time it had broken down in 2 months. He was very helpful and as good as a salesman would have been. Decided to replace it with a complete system and it was installed 2 very cold days later. The installers were very professional and worked quickly so t... read more

Business response:

Dear Renee, Thank you for trusting Aire One to service and install your furnace and air conditioner. We know James sometimes comes across as "a good salesman" but reality is that he witnessed way too many times people spending a lot of money on fixing an old furnace only to have more problems in the near future. All those customers blame the service guy for not telling them to stop throwing dollars out the window and just get a new, more efficient furnace. So now nobody can blame it on the tech if they decide to fix an older... read more

Greg P's profile image
9 years ago

New Furnace and A/C We were told 6 years ago when we bought our house that our furnace and A/C were on their 'last legs'. We put off replacing until we couldn't wait any longer....it sounded like our house was getting ready for 'lift off' every time our old furnace clicked on...and it ran almost constantly! We should have had Aire One come in sooner! Your sales team was wonderful to deal with (shout out to Rick G!) and the installation team was punctual and efficient....the job was completed in one day and they left no mess ... read more

Business response:

Thank you Greg for the very upbeat review! We are glad you are so happy with Aire One and we promise to always keep our service to the highest standards. 

John B's profile image
9 years ago

FURNACE NOT WORKING It is the first time I ever used Aire 1 for my furnace. They sent a specialist to see why the furnace was blowing cold air and he quickly fixed it by changing a part. So far I am satisfied with their service. 

Business response:

Thank you John for giving our company the opportunity to prove our expertise. We hope your equipment will run flawlessly from now on, but in case something happens....you know how to find us. 

W H's profile image
9 years ago

furnace fix I called Aire One today because my furnace was blowing cold air. They were able to come the same day and got here on time. They discovered something was wrong with the pressure switch and it was fixed within half an hour. The guy was polite and efficient. I was totally pleased. 

Business response:

Thank you for using Aire One to repair your furnace. We try to take care of repairs as quickly as possible and you are an example of things going right. 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.