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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Private User 
6 years ago

Humidifier Excellent service. He took the time to explain to me how the humidifier functioned. Very knowledgeable. I was happy with the service provided and I would recommend Aire One to others. 

Business response:

Thank you for your feedback. We are glad to hear that you were able to learn more about your humidifier, and how that will benefit the recycled air in your home. More importantly, a polite customer focused approach is what we are all about here at Aire One. Thank you for your business, and we also thank you in advance for any recommendations. 

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Richard D 
6 years ago

Service call from James He was very professional and did an excellent job. He also explained what he did so I could understand the service call. He gave me a few tips to help ensure my system would continue to run better. He is a great asset to your team. 

Business response:

Thank you Richard for taking the time to leave an online review about your recent service call with James. We are glad to hear how well everything went! 

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mladouceur 
6 years ago

Customer service Came into Aire one heating and cooling to pick humidifier filters Jason was able to help me he is friendly polite and courteous.. would recommend aireone to family and friends 

Business response:

Thank you. We pride ourselves on total home comfort, and customer service. We are happy to hear that Jason was able top provide you with the humidifier pads, and he went above and beyond. Thank you for your business, and continued support. 

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Private User 
6 years ago

Furnace maintenance Chris was excellent. Worked very efficiently and fully explained what he did. He also provided advice on how best to improve the use and performance of the system. He also recommended other options such as a water softener which we will consider. 

Business response:

Thank you for your feedback. We are happy to hear that our technician Chris took the time to explain everything to you. We take pride in customer service, and providing solutions for your HVAC needs..furnace, air conditioner, humidifiers, etc. If you have any questions regarding a water softener, and how that would benefit you, please feel free to reach out to us. Thank you for your business, and we look forward to your next visit and or call. Sincerely, The Team at Aire One Heating and Cooling. 

JasonDa's profile image
6 years ago

A.C. Repair. We had a delay due to fmaily emergency and Aire one was conciderate on us having to reschedule multiple times and our Tech James was awesome and did the work quickly and efficiently. 

Business response:

Thank you Jason for taking the time to leave an online review about your service technician James. We always try our best to accommodate our customers! 

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Private User 
6 years ago

Heat and Air The crew you sent was excellent arrived on time and did a great job for me. They answered all my questions and left the job site clean.The new equement is working just fine. 

Business response:

Thank you for taking the time to leave an online review. We are happy to hear how well everything went with your installation. Thank you for your business! 

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C. Wilson 
6 years ago

customer service Had the pleasure of doing business with Jason these past two days. He was pleasant, helpful and worked with my schedule. We scheduled furnace maintenance and Jason convinced me that an installed Ultra-Violet light would be of importance for the health of the people in the house with allergies. We have been very pleased with our furnace, air conditioner and humidifier, all installed my Aire One Heating and Cooling and with the follow up service we have received. We would not hesitate to recommend Aire One Hea... read more

Business response:

Thank you, Mr. Wilson. We are happy to hear that Jason went above and beyond for your furnace maintenance needs. We take pride in providing quality design, installation and service for heating, ventilation, and air Conditioning..is our duty. It is our job to make sure you and your family are comfortable. We thank you for choosing Aire One for your furnace, air conditioner, humidifier, and UV light kit. Thank you in advance for any recommendations, and we thank you for your business. Sincerely, The Team at Aire One Heating an... read more

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Private User 
6 years ago

Product My purchase was a furnace filter and apparently Aire One is the only company that sells the filter size I require. I'm not overly impressed by that aspect but the filter is of good quality and the price was not out of line with those found and various box chain stores. Staff were helpful and engaging ... you typically won't get that at a box store 

Business response:

Thank you for your kind words. We take pride in top notch customer service, and we are happy to hear our team went above and beyond. Thank you for choosing Aire One for your high quality/efficiency filters. Sincerely, The Team at Aire One Heating and Cooling. 

Cheryl's profile image
6 years ago

Professional Service I was able to schedule a furnace inspection within 5-days of calling. The day before the appointment, I received a message indicating the timeframe in which to expect the technician. He was very professional and brought a pair of booties to cover his outdoor footwear. After completing the service work, he showed me how to operate the humidifier, reviewed the inspection checklist with me and asked if I had any questions. I would highly recommend Aire One Heating & Cooling. 

Business response:

Thank you, Cheryl. We appreciate the kind words, and we are extremely happy to read that our technician and staff went above and beyond for you - from the courtesy call, to our technician covering his boots so your house would not get dirty. We take pride in assisting our customers with their total home comfort needs..thank you for scheduling a furnace tune through Aire One Heating and Cooling. Thank you in advance for any recommendation(s). 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.