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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Amanda's profile image
7 years ago

Great I thought it was great service and great value. Everything was reviewed with us in detail. Options were provided, such as cost vs efficiency, etc. Government and other incentives were explained. 

Business response:

Thanks Amanda for choosing Aire One for your service. Good to know that your options were clearly presented by our colleague, as well as the processes of receiving the government rebates. 

Norma Ingram's profile image
Norma Ingram 
7 years ago

Service - Furnace I called Aire One because I was hearing a rattle when the furnace, which was purchased and installed by Aire One this year in April, was running. A service man arrived today. He was very efficient, courteous, and friendly. He checked the furnace completely, assured me that everything was working perfectly and if I heard the rattle again I should call Aire One back. I am very satisfied with the performance of the furnace and the service of the company. Norma Ingram 

Business response:

Hi Norma! Thank you so much for all of the kind words! We are so glad to hear that our technician was able to put your mind at ease regarding that rattling noise. We truly appreciate your business and hope you will call us for all of your future heating and cooling needs! 

Private User's profile image
Private User 
7 years ago

Furnace maintenance Your representative, Bill, performed yearly maintenance on our furnance. He was both courteous and professional. You can send Bill here again if we require your service in the future. Thanks! 

Business response:

Bill S is not only a very knowledgeable service technician, but also a wonderful person so I am not surprised at all you were pleased with his service. Thank you for using Aire One. 

Private User's profile image
Private User 
7 years ago

furnace & a/c replaced I recently purchased a new house (which was inspected by an inspector). Some things had already failed so I got an inspection by Aire One for the furnace & a/c. My furnace was condemned as a fire hazard (so much for home inspectors) and the a/c was smoking. I then replaced the furnace and a/c units. Great service and also quick. I feel safe now and got some incentives for this new purchase. I would recommend Aire One !!! 

Business response:

Thank you for the review. Home inspectors are not qualified gas techs so they just do a visual evaluation of the furnace and a/c. Good thing you thought about your safety and invited a gas technician to check it up. The 10 year extended warranty combined with the government rebates made your purchase...a little less painful. 

Kim's profile image
7 years ago

New Furnace and AC unit Mike gave us an overview of the products we were interested in, he is extremely knowledgeable of the products. Knowing that this was not the way we normally make large purchases, he was very understanding and patient with us. The installers were great. They were very conscientious about cleaning up prior their departure. Lewis came to give the furnace a slight tweak. He was also very knowledgeable and took care of the problem in a very efficient and timely matter. 

Business response:

Thank you Kim for choosing Aire One to install your new furnace and ac. Happy to hear you are satisfied with Mike's service as well as with the installers. 

Corey Schneider's profile image
Corey Schneider 
7 years ago

New Furnace and AC install We had our new Furnace and AC units installed within 48h we had the salesperson come in and provide us a quote. The techs came in and went right to work. We are so happy with our products and the excellent customer service we received. 

Business response:

Thank you Corey for praising the work of Aire One. I believe your installation was done by another Aire One office, but here in Kitchener we are happy to hear all our locations do a good job! 

Meltem Kurtman's profile image
Meltem Kurtman 
7 years ago

Furnace Our furnace broke Tuesday night, we had a quote from Air One on Wednesday and the furnace was installed on Thursday. Everyone that came to our home was very helpful and polite. We will continue to use Air One and recommend them to our friends. Kitchener, Ontario 

Business response:

Thank you Meltem for using Aire One to help you out with the furnace replacment 

marc's profile image
7 years ago

new Furnace/AC & Installation Got my quote from Mike at AireOne KW- added up the rebates/incentives and decided to update my systems. They were getting older and starting to make noises and cause problems. The workmanship that Andy and Rick did was perfect. Very much attention to detail, and I appreciate that - cause I'm like that. You don' t find too many people who care much anymore. Clean, neat and compact (everything tucked together) - great job guys! So far the furnace is working perfectly, except it's a little too quie... read more

Business response:

Great to hear Marc that you are so satisfied with our company's sales and installation capabilities. You are right, Andy and Rich are very detail oriented. 

Slav's profile image
7 years ago

Furnace and AC replacement We have moved to the new home which had 12 years old furnace and AC. Since we started to have issues with AC we decided to look for the replacement. Aire One quickly responded to our call and sent technician to fix AC while we were waiting for the quote. Provided quote was competitive. Cost of AC repair then was deducted from replacement cost. Rep explained everything to us pretty thoroughly including government incentives. Replacement took only one day. Warranty is 10 years. Overall, very satisfie... read more

Business response:

Thank you Slav for your review. Glad that we took the time to thoroughly inform you about government incentives and you were happy with all our services! 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.