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Aire One Heating & Cooling KW
- Heating & Air Conditioning/HVAC
- Cambridge, ON
About this business
About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more
Location details
145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada
Get directions
service The service man was quite nice but unintentionally had me thinking i should by a new air conditioner. I was quite upset at the time but came to an understanding with management on the phone. Through the years I have been told different things, such as warranty is up when it wasn't and had paid for repair before realizing it was still under warranty after all. The service men have always been very nice but I feel that they have been misinformed at times.
Business response:
Thank you for your comment. We will take your comments into consideration.
Thermostat/Furnace Repair I was super impressed with the speedy and excellent service provided by Cyrus and Chris to repair my thermostat and get my furnace going again. I called for a repair service around 9:00 pm and Cyrus was at my door within a half hour. Wow! Talk about a fast response. Although he did not have the part needed immediately onhand he was able to get my furnace going to provide me with heat until Chris was able to come first thing the next morning to install and hook up my new thermostat to my furnace. Bot... read more
Business response:
Thank you Carla for calling Aire One when you needed assistance with fixing your furnace. Glad to hear both Cyrus and Chris were able to service your home at the level of your expectation.
project air conditioner,furnace and water heater my air conditioner went on the fritz and i called aire one to come take a look at it.....they told me it was a very old unit and that it would be better just to replace it,,,,i knew my furnace and water heater were also pretty old and since there was some good rebates with these products i decided to replace them all at the same time....these ppl were very professional and cleaned up real nice after....they also answered all of my questions about everything which i liked....gr... read more
Business response:
Hi Gary! Thank you so much for the wonderful review. We are so glad to hear that our staff and technicians was able to put your mind at ease regarding your new installations and rebates. We truly appreciate your business and hope you will call us for all of your future heating and cooling needs!
furance we needed a new furnace, the men that installed it did a very good job considering the furnace that was to be installed did not fit and they arranged for the proper one. If we have any reservations about this company it would be the original contact .
Business response:
Dear Brenda, all furnaces installed in a closet require a lot of skill and we need to thank you for selecting Aire One to install it. I knew you originally contacted us when you saw our crew installing the furnace at the neighbour's house. I wasn't aware of any issues with the original contact. Please call me Kevin G (1-866-234-8200) to share your concern. We cannot improve unless we know what we do wrong.
New furnace and air conditioner The salesman was very convincing. The receptionist provided relevant information, politely and thoughtfully. The installers were caring enough to lay down tarps, were polite and hard workers, especially in the thirty plus degree heat.
Business response:
Thanks for appreciating our colleagues professionalism. Our technicians have a very tough job: installations at +30C, -25C, rain, snow, ice etc. That's why they appreciate and are thankful when a customer like yourself acknowledges their efforts.
new Air Conditioner unit - one day service! After deciding I couldn't take this heat wave any longer and needed to replace my old AC unit, I sent an inquiry online to Aire One at 8:30 AM. By 10 AM I had a phone call in response. By 1:00 PM, three guys were at my door, ready to install a new unit. By 3:30 the same day, the unit was on and cooling my house! They were all friendly and professional. I am very impressed with the one day service!
Business response:
Probably we should have been done with the installation by noon in order to get a 10! Thank you Jean for the review and we are glad we helped you feel more comfortable in your home.
Humidifier We purchased a humidifier for our furnace and Aire One was great to work with. They showed up early, installation was done in an hour and they explained to us how it worked and how to use it.
Business response:
Thanks Jen for choosing Aire One for your humidifier. Good to know that our technician was punctual, prompt and that everything was clearly explained with the installation.
Furnace & AC Replacement Professional experience from start to finish, made me feel comfortable with a significant purchase by taking the time to make sure I understood all facets of the product I purchased and the installation process. I would definitely recommend Aire One to family and friends looking for HVAC services.
Business response:
Thank you Nathan for choosing Aire One to replace your furnace. Calling us "professional" is the best compliment we may have given us.
Replaced old furnace My furnace was replaced by AireOne and the crew was super efficient! From getting a quote to installation the process was effortless. The team really ensured I had full support of any questions or concerns I had. The new furnace is superb and I highly recommend the upgrade with the filter unit as it has definitely reduced the dust just as they said it would. Thank you Colin and Andy!
Business response:
Thank you Jacqui for mentioning our colleagues Colin and Andy in you review. They take a lot of pride in their work and your recognition means a lot.
Frequently asked questions about Aire One Heating & Cooling KW
How is Aire One Heating & Cooling KW rated?
Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews.
When is Aire One Heating & Cooling KW open?
Aire One Heating & Cooling KW is open now. It is open 24/7.