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7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Salesman was great. Truck was not sale ready when they told me to come look at it. Seems like they want to make the sale before getting the vehicles cleaned up and ready to be sold.
Business response:
Thank you for your feedback, and we are glad to hear that your experience with our salesperson was a positive one. It is always great to know when a team member is making a strong impression. We are sorry to hear that you feel this way about the condition of the vehicle at the time of your visit. We understand your frustration, as arriving to view a vehicle and finding it not fully prepared can be disappointing. We would like to discuss this further and work towards a resolution. Please feel free to reach out to us directly ... read more
Dealership helped me get my Jeep towed quickly and provided prompt repairs once they had my vehicle.
Business response:
We are honored to hear about your experience with us! Getting your Jeep towed and back on the road quickly is exactly the kind of seamless, attentive service we strive to provide. Thank you for taking the time to share your feedback — it truly means a great deal to our team, and we look forward to being here for you whenever you need us.
Purchased a new Wrangler 392 that had a defective front shock absorber. Alec Hughes did a great job tracking the needed part nationwide which was unfortunately back-ordered. Alec coordinated the needed service once the part arrived. The service bay was very organized upon my arrival, as a very kind gentleman (I didn’t catch his name) immediately topped off fluids on my vehicle within minutes and off it went for repair while I waited. I recommend Airpark Jeep for any service needs and want to thank Alec and the entire staff f... read more
Business response:
We are thrilled to hear about your recent experience with us! It is wonderful to know that Alec went above and beyond to track down the part you needed and kept everything moving smoothly once it arrived. That kind of dedication truly reflects the standard of service we strive to provide every day. Thank you for also recognizing the attentiveness of our service team upon your arrival — those small touches make a big difference, and we are glad it showed. Your recommendation means a great deal to us, and we look forward to be... read more
The service center was super efficient with my time. Anthony was very helpful and great communication.
Business response:
We are absolutely thrilled to hear about your positive experience with our service center! Efficiency and clear communication are values we genuinely care about, and it is wonderful to know that those qualities came through during your visit. Thank you for taking the time to share your feedback — it truly means a great deal to our team.
Easy in, easy out and an advisor who knows us well and treats us that way.
Business response:
Thank you for sharing your experience with us, Ron-henry! There is nothing better than hearing that the process felt smooth and effortless from start to finish. We take great pride in building genuine relationships with our customers, and it is wonderful to know that comes through in the service you receive. We look forward to welcoming you back again soon!
Did not feel pressured at all. No thank you I did not feel pressured at the dealership, but I'm not liking the continuous text questions now.
Business response:
Thanks so much for sharing your experience! We are glad to hear that your time at the dealership felt comfortable and pressure-free — that is exactly the kind of experience we strive to provide for every customer. We also appreciate you mentioning your concerns about the follow-up text messages. Your feedback is genuinely valued, and we want to make sure our communication feels helpful rather than overwhelming. We will take your comments into consideration as we continue to improve the experience for our customers.
The dealership gets a 3. Could have used a loaner car sooner for my 2-day service experience.
Business response:
Thank you for your review, Lvasta! We truly appreciate you taking the time to share your experience with us. We are glad you chose us for your service needs, and we value your honest feedback about the loaner car availability during your two-day visit. Knowing that a quicker solution could have made your experience more convenient is something we take to heart, and we appreciate you bringing it to our attention.
I was very surprised how easy the process was from selecting an amazing Chevy from there fleet of different vehicles various styles and ultimately driving off happy and satisfied thank you to the crew at the Airpark you won’t be disappointed! Great service easy friendship well done!
Business response:
We are grateful for your kind words and for taking the time to share your experience! It is wonderful to hear that the process felt seamless from start to finish, and that you drove away happy and satisfied — that is exactly the kind of experience we strive to provide for every customer. Your recognition of our team and the welcoming atmosphere truly means a great deal to us. We look forward to serving you again in the future, and we hope you are enjoying your new vehicle!
He's a very cool guy and was just the best attitude He was willing to get me what I wanted and not pushy in trying to give me something else
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team member. It's wonderful to know that his friendly attitude and respectful approach made your visit enjoyable, and that he focused on finding exactly what you were looking for without any pressure. At Airpark Dodge Chrysler Jeep, we strive to provide genuine, personalized service that puts our customers' needs first. Your feedback reinforces our commitment to building trust through honest communication and ensuri... read more
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,536 reviews.
Airpark Dodge Chrysler Jeep is open now. It will close at 8:00 p.m.