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Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Clear and timely explanations of work being performed Very professional and great attitudes very nice guys
Business response:
We deeply cherish your feedback about the clear communication and timely updates you received during your service. It means so much to know that our team provided professional service with positive attitudes. We take pride in having great people who care about delivering excellent experiences for our customers. Your recognition of their dedication is truly valued, and we look forward to continuing to serve you at Airpark Dodge Chrysler Jeep.
Brought truck in for oil change and fuel filters and learned of new owners. Was fine with that until I heard of not excepting other dealership coupons and service advisor didn't really care that I was xxxxxx.
Business response:
We are disappointed to hear about your recent experience and understand the importance of clear communication regarding service policies, as well as providing attentive customer care during every visit. We take feedback like this seriously and use it to help improve consistency, transparency, and the overall service experience. Please contact John Hale, our Service Manager, at 480-607-8580 for assistance.
I appreciate the timeliness of their work. My service agent is great always straight with me. Remembers me. I like that you can book service online. But this last time after I left my auto stop was disabled. I’m not mad at that but now it dings everytime I start my car.
Business response:
Thank you for sharing your experience with us. We truly value your loyalty and are pleased to hear that you appreciate our timely service and find our online booking system convenient. It's wonderful that your service agent provides you with honest communication and takes the time to remember you as a valued customer. We understand your concern about the notification sound that occurs when you start your vehicle after your recent visit. While we recognize this can be bothersome during your daily driving experience, we want t... read more
Fast warranty service, nice comfortable waiting room, courteous people, roadside assistance was easy to use.
Business response:
We are excited to hear about your positive experience with our warranty service team. It's wonderful to know that you found our service efficient and that our waiting area provided the comfort you needed during your visit. We're pleased that our team members made a positive impression with their courteous approach, and we're glad our roadside assistance program worked smoothly for you when you needed it. Your feedback about these important aspects of our service means a great deal to us at Airpark Dodge Chrysler Jeep.
Good dealer. Did not like finance dept sales manager did a good job explaining deal.
Business response:
We are happy to hear about your positive experience with our dealership! It's wonderful that our sales manager took the time to thoroughly explain your deal and ensure you understood all the details. We truly value customers like you who recognize the effort our team puts into providing clear and helpful service. Your feedback about our sales process is greatly appreciated, and we're glad we could make your visit a good one overall.
Easy to make appointment on line. Oil change quick & easy. Wait was a little less than estimated
Business response:
We are grateful for your feedback, Terri! It's wonderful to hear that our online appointment system worked smoothly for you and that your service experience was efficient. We're pleased that your oil change went quickly and that your actual wait time was even shorter than we initially estimated. Your positive experience with our convenient scheduling and prompt service means a lot to our team at Airpark Dodge Chrysler Jeep. We look forward to serving you again in the future.
Work was completed ? ? Work was fine engine and battery compartment cover was left in torn condition and covered in dust
Business response:
We are disappointed to hear about your recent experience and understand the importance of returning a vehicle in clean condition and ensuring all components are properly secured after service. We take feedback like this seriously and use it to help improve attention to detail and quality control in our service process. Please contact John Hale, our Service Manager, at 480-607-8580 for assistance.
Great experience. The salesman was awesome and so was the Finance Manager. no high pressure sales job.
Business response:
We genuinely admire your positive feedback about your experience with us. It's wonderful to hear that our sales team and Finance Manager made such a positive impression on you. We take great pride in providing a comfortable, no-pressure environment where customers can make confident decisions at their own pace. Your kind words about the professionalism and approach of our team members truly mean a lot to us. Thank you for choosing Airpark Dodge Chrysler Jeep and for taking the time to share your experience with others.
Low pressure. Lots of help. Wanted my business. Finance was awesome. Truck is perfect. Thanks
Business response:
We are ecstatic to hear about your wonderful experience with us! Your feedback about the supportive approach from our team and how much they valued earning your business truly means everything to us. We understand how important it is to feel comfortable throughout the entire process, and we're thrilled that our finance team provided you with such excellent service. Knowing that your new truck meets all your expectations perfectly makes our day. Thank you for choosing Airpark Dodge Chrysler Jeep and for taking the time to sha... read more
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,235 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is closed now. It will open at 8:00 a.m.