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Airpark Dodge Chrysler Jeep

4.3

About this business

Location details

7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.39,536 reviews
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zelvyfashions's profile image
zelvyfashions 
2 months ago

Great all around . Great at the actual work...Great at keeping me aware of what services I need. Keeping me informed on the progress of the work being done. And, the customer lounge is clean , comfortable, and furnished with fresh coffee , drinks, and snacks 

Business response:

Thank you for taking the time to share your experience with us. It is great to hear that the quality of the work, the communication throughout the process, and the comfort of our lounge all made a positive impression. We take pride in keeping our customers informed and making sure their time with us is as comfortable as possible. We look forward to seeing you again! 

bobenright's profile image
bobenright 
2 months ago

Anthony is always friendly, but more importantly, he communicates and pushes information to the client before I have to call him. 

Business response:

Thanks for sharing this! Proactive communication makes such a difference, and it's great to hear that Anthony keeps you informed before you even have to ask. That kind of attentiveness is exactly what we aim for, and we're glad it's showing up in your experience with us. 

Jon S's profile image
Jon S 
2 months ago

Job was done very quickly. Kyle was great. It seemed that the service department advisors were severely understaffed. Kyle did the best he could do, 

Business response:

We are honored to hear that your service visit went smoothly and that the work was completed quickly. Kyle clearly made a strong impression, and it is great to know he delivered a positive experience even while managing a demanding workload. We appreciate you recognizing his effort and for taking the time to share your feedback with us. We will be sure to pass along your kind words to him and the rest of the team at Airpark Dodge Chrysler Jeep. 

jmowry1971's profile image
jmowry1971 
2 months ago

Anthony was very upfront on how long it was going to take for the service and the pricing. 

Business response:

Thank you for sharing your experience with us! Knowing that Anthony kept you informed about the timeline and pricing from the start is exactly the kind of straightforward service we aim to provide. We hope to see you again next time you need anything. 

judyboll7's profile image
judyboll7 
2 months ago

John was so professional and worked with us to get both vehicles repaired. He kept in touch with us and let us know what was happening with them. We we be sure to use him in the future. 

Business response:

Thank you for your review! It is great to hear that you had such a positive experience with your service visits. Keeping customers informed throughout the repair process is something we take seriously, and we are glad that came through during your time with us. We look forward to being your go-to service team in the future! 

mframpton22's profile image
mframpton22 
2 months ago

Thorough and great communication Kyle is always very good about following up right away with any questions or concerns I may have. 

Business response:

Thank you for sharing this feedback! It is great to hear that Kyle has consistently provided thorough communication and quick follow-up whenever you have had questions or concerns. That kind of attentiveness makes a real difference, and we are glad it has been a positive part of your experience with us. We will be sure to pass along your kind words to him. 

Ray's profile image
Ray 
2 months ago

i've bought a few cars from air park Dodge, I've been pretty lucky to have Kyle on the Jeep side and another guy Jon on the fiat side Both made our life so much easier 

Business response:

Thank you for sharing this, Ray! It is great to hear that Kyle and Jon have made your car-buying experiences so smooth across multiple visits. Having people you trust on your side during the process really does make a difference, and we are glad they have been able to deliver that for you and your family. We look forward to being there for you the next time you need us. 

tyler.vestal's profile image
tyler.vestal 
2 months ago

The dealership was great! Easy smooth, efficient Kyle knows his stuff, and is on top of the required maintenance 

Business response:

We are overjoyed to hear that your experience was smooth and efficient from start to finish. It is great to know that Kyle provided knowledgeable service and kept you well informed on your required maintenance. We truly appreciate you taking the time to share this, and we look forward to seeing you again! 

bear's profile image
bear 
2 months ago

Great and thorough service. I would never go to another dealership. Kyle Heckathorn is the best service advisor I have ever worked with!!!!! A++++ 

Business response:

Thank you immensely for sharing this wonderful feedback! It means a lot to hear that you had such a positive experience with our service team. Kyle is a true asset to our dealership, and we are so glad his dedication and attention to detail made such a lasting impression. We look forward to seeing you again next time you need service! 

Frequently asked questions about Airpark Dodge Chrysler Jeep

How is Airpark Dodge Chrysler Jeep rated?

Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,536 reviews. 

When is Airpark Dodge Chrysler Jeep open?

Airpark Dodge Chrysler Jeep is open now. It will close at 8:00 p.m.