This profile has been claimed by the business owner or representative.
Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Service writer, Kyle, recommends services that we need. He returns all phone calls and takes care of us. The work on our cars is fine.
Business response:
It's wonderful to know that Kyle provides helpful recommendations for the services you need and maintains excellent communication by returning your calls promptly. We're pleased that you feel well taken care of and that the work performed on your vehicles meets your expectations.
I was very satisfied with the work that was dine and Gary was very helpful
Business response:
We are thrilled to hear that you were very satisfied with the quality of work completed and that Gary provided you with such helpful assistance throughout your visit. Our team takes great pride in delivering excellent service, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
He's always keeps me in the loop of what they're doing with my Jeep and always gives me updates and when it'll be done and ready for pick up.
Business response:
Thank you for taking the time to share your positive experience with our service team. We are delighted to hear that you appreciate the consistent communication and regular updates throughout your Jeep's service process. Keeping our customers informed every step of the way and providing accurate timelines for completion is something we take great pride in.
Great customer service from my service advisor Jon plus he went up and beyond to get me a quote for another service I need to get down the road.. Also loved the waiting area and freebies!
Business response:
Thank you for sharing your wonderful experience with us at Airpark Dodge Chrysler Jeep. We are thrilled to hear that you received exceptional customer service and that your service advisor went above and beyond by providing you with a quote for future service needs. It's fantastic that you enjoyed our waiting area amenities as well. Your positive feedback means so much to our team, and we look forward to serving you again for all your automotive needs.
Thumbs up to the dealership. . The staff were very friendly, knowledgeable, and professional. The service was top notch. Thank you.
Business response:
We greatly appreciate your positive feedback about your experience at Airpark Dodge Chrysler Jeep. It's wonderful to hear that our team provided you with friendly and knowledgeable service that met your expectations. We take pride in maintaining professional standards and delivering excellent service to each customer who visits us.
Come here if you want to avoid aggressive salespeople and have the pleasure of working with professional consultants who are passionate about their customer service, brand, and know their stuff! What a refreshing experience compared to other dealerships here in Scottsdale. Never have we ever felt compelled to write a review for a car dealership, but due to the phenomenal experience we had with George K., it’s our pleasure to do so. We walked into the dealership to get an idea of what we liked with no intent on buying, but to... read more
Business response:
We are thrilled that our team member provided the consultative experience you deserved, taking time to understand your needs and demonstrating the patience and expertise that sets us apart. Your kind words about our passionate approach to customer service and product knowledge mean the world to us. Thank you for choosing us and for taking the time to share your wonderful experience with others!
Very pleasant staff to work with. This is my second Jeep I bought from them and I would definitely purchase again.
Business response:
We deeply appreciate your loyalty in choosing Airpark Dodge Chrysler Jeep for your second Jeep purchase. It means so much to hear that our team provided you with pleasant service throughout the process. Your confidence in returning to us and willingness to consider future purchases truly shows the trust you have in our dealership.
I recently had an experience at Airpark Dodge that was quite a rollercoaster. Initially, I had the misfortune of working with Shane Basilone, a salesman for Fiat and Alfa Romeo. Unfortunately, my interactions with Shane were incredibly disappointing. He exhibited poor customer service skills, communicated inadequately, and even resorted to dishonesty. I found myself in a frustrating situation with a lemon car that I ultimately decided to trade in for a different model. It was clear that Shane did not possess the qualities ne... read more
Business response:
Thank you for your review and for taking the time to share your experience with us. We understand how frustrating it can be when your initial interactions don't meet expectations, and we're genuinely sorry to hear that you felt disappointed during the early part of your visit. Your kind words about their dedication to clear communication and their commitment to addressing your concerns mean so much to us.
Service was quick, easy, and no hassle. Emilio was the most helpful in getting me what I needed and was devoted to solving my problem. I graciously appreciate his every bit of service as well as everyone else involved in the process.
Business response:
We are honored to hear about your positive experience with our team. It's wonderful to know that your service was handled quickly and without any complications. We're particularly pleased that our staff member was so dedicated to addressing your needs and finding the right solution for you.
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 8,412 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is closed now. It will open tomorrow at 8:00 a.m.