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Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Can't get anyone to even call me back. Had discussion about vehicle, salesman said he'd send me a text w/ info shortly, but never did. Then called back next day with very reasonable offer with cash in hand. Chris says he'll call me right back. Never did. Didn't get a yes/no or even counter offer. I guess these guys don't want to sell vehicles. Would look elsewhere unless you like wasting your time. Lots of other dealerships around.
Business response:
Customer service is our top priority and we are sorry you felt you weren't being paid attention to. Please contact Glen Drobney, General Manager, at 833-718-0491.
Very disappointed with Airpark Jeep. Had a service appointment with Derrick today, for multiple ongoing issues concerning my backup sensors. Airpark rotated my 5 tires which caused the back sensors to continuously tone. The problem didn’t occur until I brought my JL to Airpark for an oil change and tire rotation. Following the tire rotation, the sensors toned whenever the JL was in reverse. Derek refused to recognize this as a warranty claim (Jeep is 6 months ) and refused to provide a loaner car, stating any repair was not ... read more
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Clint Zelez, Service Director, at 480.556.7400.
I spend time and money in securing a Nissan Xterra from Devin only to be called back by someone else who stated they had just sold the Xterra. They had already run my deposit of $1000 through and set up my appointment to pick up the Xterra the next day. Very unethical!!
Business response:
We apologize that we couldn’t match you with your ideal vehicle this time around. We have invested thousands of dollars in technology to stock high-demand vehicles. Our inventory changes by the hour and we might be able to find you something very comparable in a timely manner. Please contact Glen Drobney, General Manager, at 833-718-0491.
I had an appointment for 10 a.m. I arrived and there was only 1 door open and the sales staff was either in a meeting or in their cubicles. As the sales meeting was ending, I asked someone where my sales person was. She looked up from her computer screen and I introduced myself as her 10 a.m. appointment. She said she would have to check if the vehicle was still available. She returned and said it had been sold the previous evening. She asked if there was anything else I would be interested in. I declined and she escorted me... read more
Business response:
Thank you for your feedback. We are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. Please contact Glen Drobney, General Manager, at 833-718-0491 and we will do our best to make this better.
I just want to say I’m behind happy about the service At Airpark thank you drew for the amazing service your a blessing thanks
Business response:
Troy, thank you for taking the time to acknowledge a member of our team!
NOT A GOOD DEALERSHIP - THIS IS A BAD DEALERSHIP - CAN NOT A GOOD DEALERSHIP - THIS IS A BAD DEALERSHIP - CAN NOT RECOMMEND!!! In 2016 I bought two cars within in few months of each other at this dealership. You think they would be happy to see me again. (Do not make that assumption when it comes to this dealership.) On 08/24/2020 Matt from the dealership confirmed an appointment with me on 08/26/2020. Matt did not show up, it turned out it was his day off. He did NOT even attempt to call me to provide a heads up, neither di... read more
Business response:
Fred, we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Glen Drobney, General Manager at 833-718-0491.
I just recently purchased a used 2014 Camaro from this dealership. I can say it wasn't the most pleasurable experience. My wife i I engaged over text inquiring about the car. After many back and forths, we decided this was the car for us, without seeing it. We arrived at the dealership, we saw the notice on the front door stating 'masks were required to enter.We put our masks on to only find the employees were not wearing them, only a handful. The place was like a Petri dish, just waiting for new bodies to pass on Covid. Bew... read more
Business response:
Donna, we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Glen Drobney, General Manager at 833-718-0491.
Extremely poor customer service I recently purchased a 2020 Jeep Renegade in June and the car already presented a "Service Engine" light after only 2 months. I made an appointment for Monday (8/10) to have it serviced. When I dropped it off I was told by Jorge that my car would be ready by the end of the day. Later that evening Jorge called me to tell me that the car would not be ready till the following day (8/11). All of Tuesday goes by and I did not receive a single update about my car. Come Wednesday (8/12) morning I cal... read more
Business response:
Thank you for visiting our dealership and being upfront with your experience. It’s important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. We value transparent communication and want to discuss this further with you, please contact Glen Drobney, General Manager at 833-718-0491.
Certified Pre-Owned Jeep Comes With Damage I have personally purchased my 4th and LAST vehicle from Airpark Jeep. As a former employee, I find the new management team to lack integrity and honestyand feel others should be warned. June 25th: Located vehicle on dealer website and sent the inquiry. Throughout the day I learned it was not ready / still being inspected, but was told I could come in and purchase the vehicle. I offered to put a cash deposit on the Jeep and was instructed that is not possible on used vehicles. We sc... read more
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. If you would like to discuss further please contact Glen Drobney, General Manager at 833-718-0491.
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,693 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is closed now. It will open at 8:00 a.m.