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Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Dishonest and Disrespectful dealership : 1st: after days of talking with them before my test drive appointment and discussing my trade in, the person I worked with in the dealership seemed that we never talked before: I felt that everything we had talked was completely ignored! Bad start, I thought!The person started opening the emails and verifying everything we had talked. More importantly: we specifically discussed the trade in value and what I am looking for my car. I was very clear as I did not want to waste my and thei... read more
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Mary Robertson, our Customer Relations Manager, at 480-696-5885 and we will do our best to make this better.
Buy somewhere else! I went in to look at a Jeep, ended up buying one after a 4 hour process of arguing numbers and regretted not upgrading to the next model after 24 hours. I got ahold of my sales guy who worked it out for me to exchange it to the next one up but the GSM said no. Tried calling him myself and left messages but he wouldn’t return my calls, I went into the dealership and told him how much of an issue it’s been for me and he just said no because it was my decision. Not because he couldn’t but because he didn’t w... read more
Worst Rip-Off Place I Have Ever Been To! I have only been to this rip-off place once. VERY UNHAPPY with any service or results of the alleged work that was done. In reading most of their recent reviews....I wonder how much the salesmen paid for the positive comments? It’s either this or there was a major turn around in management....you be the judge as my Pappy always told me..... “You can’t change the spots on a leopard”. Would I return? When xxxx freezes over! Get ripped-off once...shame on you. Get ripped-off twice...sham... read more
“Bait and switch” and “a Lie” I called and spoke with Damond, the online sales manager about a specific Jeep. He confirmed it was in stock. I told him i would drive in to buy it as I have been looking for a white Willy for awhile (they are difficult to find). Damond said “I’ll have it pulled out front and have it waiting for you.” When I arrived (after driving an hour), he did not introduce himself and instead had referred me to a junior sales person...who proceeded to tell me the Jeep was “just purchased”...”let’s talk abou... read more
Change your number after dealing with them I spoke to Becky Markoff, an internet sales director, on Saturday to schedule a review of a BMW X5 xDrive50i on Sunday at 2pm. The dealership is an hour away. I received a call confirming the appointment at 11 and sent an email at 1:30 that I'd be about 10 minutes late. There was a response at 1:48 confirming there were no issues but when I arrived at 2:06 i was informed the vehicle had been sold 'very late the night before'. Their solution was to ask if I wanted to view some other ... read more
Five stars to 1 in a hurry Kids to Weston in finance. Other than that I can’t believe how a dealership can still operate the way this one does. Asked repeatedly for managnent phone calls to discuss issues with the deceitful salesman I had. Going to continue to share on other social media websites about how they operate. Still waiting for a vehicle I ourchased with no answers on a delivery date.... taking my business elsewhere
Poor customer service They forgot about me! They had dropped me off down the road while I waited. John stated it would take 1.5 - 2 hours. John stated that he would call me when my vehicle was ready and send an Uber to get me. Two hours into waiting, I called my service advisor. No return call. I called back 20 minutes later. Still no call back. I called a 3rd time. No one available to speak with me. I then took it upon myself to call an Uber to take me to the dealership. Upon arrival, I learned that my vehicle had been comp... read more
AC repair My experience the service center has been horrible on multiple occasions. Most recently, I set a 9:00 appointment for 6/27 to get the AC and a malfunction light looked at. I brought it in and was going to wait but John Marino said it would be a few hours, so I left and he agreed to call me after it was looked at. By 3:00, I had not received a call so I tried to contact him but he could not be located so I left a message to call me back. At 4:00, I called again and he still could not be located. I said I needed a ca... read more
Sub par at best I'm in sales for a living, and nothing frustrates me more than dealing with a sales person who will not work with a customer.... Cameron displayed unwillingness to work with me when I was genuinely trying to purchase a car at a fair price... Touting your sales accomplishments to me when you display zero of it means nothing...However, if you do decide to go there, I worked with Doug also, and he was very professional. This review does not reflect Doug, but Cameron.
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,695 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is open now. It will close at 8:00 p.m.