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11500 Metric Blvd, Suite 215, Austin, TX, 78758, United States
Get directionsI totally love their customer service and the quality of their cameras are much better than our old ones. They ran all the lines behind the walls and that in itself shows quality work.
Business response:
Thank you so much for sharing your experience, Phyllis. We're happy you're a part of the Alert 360 team. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Check reviews elsewhere. After jumping through hoops to terminate my account with CSG, at the END OF ITS TERM, including both written and phone notices, they continue to draw money from our bank account. Worse yet, there are many reviews online that show they do this to many customers after the accounts are closed. Please consider filing complaints with the Federal Trade commission, and consumer division of the Texas State Attorneys General Office, or this dishonest company will continue to steal money from customers.
Business response:
Good afternoon Peter, It was our pleasure to speak with you today and we’re glad we were able to resolve this issue for you. As we discussed over the phone, this was an error on our part and we sincerely regret any inconvenience we may have caused. This error has now been corrected and a refund has been applied. Thank you for bringing this to our attention and we hope to serve you again in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Austin has a 4.8 star rating with 552 reviews.
Alert 360 Home & Business Security Austin is open now. It is open 24/7.