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Alert 360 Home & Business Security Austin

4.9

About this business

Austin’s best home & business security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the largest home & business security providers in the nation! Our state-of-the-art home security system technology is available to all homes and businesses in the Austin area! We specialize in wired and wireless security cameras, and 24/7 live video and alarm monitoring. Thousands of Austin homeowners and businesses already rely on Alert 360 alarm systems to protect their famili... read more

Location details

11500 Metric Blvd, Suite 215, Austin, TX, 78758, United States

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4.9511 reviews
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Susan Hammons's profile image
Susan Hammons 
recommend  Recommended
4 years ago

The technician, Steve, thoroughly explained the doorbell and how it interfaces with my mobile phone. 

Business response:

Thank you for sharing your experience, Susan. Customer service is incredibly important to us, and I'm happy Steve provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Maya Kotuashvili-Lewis's profile image
Maya Kotuashvili-Lewis 
recommend  Recommended
4 years ago

They provide excellent service 

Business response:

Thank you for sharing your experience, Maya. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Carolyn McDaniel Canizales's profile image
Carolyn McDaniel Canizales 
recommend  Recommended
4 years ago

We have been customers for a long time and have always had top notch service. Anytime we’ve needed a service representative they have been extremely knowledgeable and professional. Yesterday, Pete King went above and beyond his duties to help and inform us. We very much appreciated his expertise and professionalism and would highly recommend this company. 

Business response:

Thank you for sharing your experience, Carolyn. Customer service is incredibly important to us, and I'm happy Pete provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Cliff Hahn's profile image
Cliff Hahn 
recommend  Recommended
4 years ago

This company is the best, ahead of the curve technology and the smart people it takes to make ALERT360 the best source for home or biz security. I appreciated what they did for me and my home. Max Murphy is the on-site tech you want. He knows the ALERT360 system and will explain in a kind way what his customers need to know. Phil Garmon- tech manager- responds to texts and phone calls right away. Ok, I’ll say it- you know a company is awesome because of the way they treat their customers, bang zoom. 

Business response:

Thank you for sharing your experience, Cliff. Customer service is incredibly important to us, and I'm happy Max, Phil and the rest of our team has provided such quality service! Your recommendation means so much to us! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Pat Roughton's profile image
Pat Roughton 
recommend  Recommended
4 years ago

On time and excellent service 

Business response:

Thank you for sharing your experience, Pat. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Ynacio Tabarez Jr.'s profile image
Ynacio Tabarez Jr. 
recommend  Recommended
5 years ago

They came on time. Have a lower cost than most companies. The wireless installation didn’t take long to install either. 

Business response:

Thank you for sharing your experience, Ynacio. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Andreena Chandler's profile image
Andreena Chandler 
recommend  Recommended
5 years ago

The technician was awesome and fast. he was very knowledgeable 

Business response:

Thank you for sharing your experience, Andreena. Customer service is incredibly important to us, and I'm happy your tech met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Oya Guerrero's profile image
Oya Guerrero 
recommend  Recommended
5 years ago

great service,great staff, and great price 

Business response:

Thank you for sharing your experience, Oya. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Martha Ann McDonald's profile image
Martha Ann McDonald 
recommend  Recommended
5 years ago

Very Good on time and and fix our problem! 

Business response:

Thank you for sharing your experience, Martha. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security Austin

How is Alert 360 Home & Business Security Austin rated?

Alert 360 Home & Business Security Austin has a 4.9 star rating with 511 reviews. 

When is Alert 360 Home & Business Security Austin open?

Alert 360 Home & Business Security Austin is open now. It is open 24/7.