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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsVery professional. Contacted before they came, dealt with the problem, confirmed that everything was working and were on their way.
Business response:
Thank you for your review, Kathy. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Initial consult and installation was fast and easy. Everyone was very friendly and helpful throughout the whole process!
Business response:
Thank you for your review, Lanette. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Service was great. Representative had face covering for Covid-19 protection. He was very knowledgeable and helpful in resolving my situation. I highly recommend
Business response:
Thank you for sharing your experience, Ron. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tech support has been very helpful and knowledgeable and courteous.
Business response:
Thank you for your review, ******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Great service, technician was on time and efficient in assessing the issue and changing out the alarm panel.
Business response:
Thank you for sharing your experience, K***. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician was able to move up appointment by a day and was able to promptly resolve our alarm issue in minutes! Thank you for the quick and professional service!
Business response:
Thank you for sharing your experience, Tom. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Service was prompt and efficient. Problem recognized, diagnosed, fixed quickly!
Business response:
Thank you for sharing your experience, Cartus. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Contacted Alert360 the day before work order was complete & support team was quick, expedient and efficient on handling the issue/problem that I had with the equipment...very courteous and professional throughout the whole process.
Business response:
Thank you for sharing your experience, James. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
We had a young lady come to replace a faulty thermostat, and take care of some sensor batteries. She came in a Alert 360 van, and she was professionally dressed with Alert 360 embroidered on her shirt, so, unlike our experiences with some other technicians, it was obvious who she was and what she was here for. Her knowledge base was superb. She worked efficiently and quickly to change equipment out. She ensured the new thermostat was two-stage comparable before it was installed. She got the cameras working again since our re... read more
Business response:
Thank you for sharing your experience, Ann. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,237 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.