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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsVery professional and friendly. Prompt and knowledgeable. Will surely recommend.
Business response:
Thank you for your review, Maria. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
The visit today was excellent, but this was the second visit needed to resolve our issue. Brad was great! On time, professional and did the job quickly. Wish I had him the first visit. While the tech last week was nice, he missed that our glass breaks were bad and that required a second visit. Thankfully no extra charge, but the time was the real loss. Thanks that it is all fixed and back to working as needed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Brandi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your initial interaction with us. Thank you for the opportunity to resolve this for you. Customer service is incredibly important to us, and I'm happy your second tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R. Social Media Manager - Alert 360
Technician repaired the old security alarm system in my home. He was communicative, thorough, friendly.
Business response:
Thank you for sharing your experience, Robert. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great installation! Easy to work with. Installed the next day. They answered all my questions.
Business response:
Thank you for your review, Cheryl. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
On time, quick & adequate service. It's nice having the same technician each time.
Business response:
Thank you for your review, Brenda. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Technician arrived on time! He was very helpful and knew exactly what the problem was with the alarm!!! Very professional...
Business response:
Thank you for sharing your experience, Edna. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Positive Professional Intelligent Safe & Trustworthy. He's a Great Technician and very Knowledgeable Young Man, please keep him employed.
Business response:
Thank you for sharing your experience, Loretta. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
We were notified that the technician, Zelton, was in route and he arrived shortly thereafter and stayed until the job was complete. We are satisfied and happy with our upgrade! Thanks!!!
Business response:
Thank you for sharing your experience, Karisha. Customer service is incredibly important to us, and I'm happy Zelton provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Oscar was an awesome tech! Very knowledgeable and very friendly!
Business response:
Thank you for sharing your experience, Janet. Customer service is incredibly important to us, and I'm happy Oscar provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,237 reviews.
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