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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsGreat CSR! Very knowledgeable and professional. The technician that solved our issue, John H. was also super helpful and quick. We had some questions that he promptly answered. Thank you very much Alert 360! Eladio G. from Houston, TX
Business response:
Thank you for sharing your experience, Eladio. Customer service is incredibly important to us, and I'm happy John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The tech who came in to upgrade the our alarm system came in on time, efficient and respectful about the current situation. He wore his face mask all throughout the service. He explained the steps on how he will install the cellular component for the alarm system. Also provided instructions on what to expect and do should the cellular connection be disrupted.
Business response:
Thank you for sharing your experience, Mary Ann. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tech was very efficient & timely. Very satisfied. Kept his word.
Business response:
Thank you for sharing your experience, Belinda. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Excellent, knowledgeable and courteous technician. Job handled efficiently. Technician was on time and communicated well. Well Satisfied.
Business response:
Thank you for sharing your experience, Robert. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
We have been very pleased with Alert 360. They respond quickly. Their staff are knowledgeable, courteous, and friendly.
Business response:
Thank you for your review, Donald. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Very professional technician. Courteous and knowledgeable. Great security company and excellent response.
Business response:
Thank you for sharing your experience, Leslie. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 has been very reliable. I had a service call today to resolve a phone line issue. The tech installed a device that allows the alarm to communicate with central monitoring through cell towers but then so much more. He checked all of my devices and replaced several batteries. Checked and rechecked that everything was working. He could not have been more thorough and pleasant.
Business response:
Thank you for sharing your experience, Nancy. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Rick with Alert 360 was so professional and extremely nice. I was very much blown away with his work. I highly recommend them.
Business response:
Thank you for sharing your experience, Kathy. Customer service is incredibly important to us, and I'm happy Rick provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Joel was on time and spent much time explaining things to me. Had a very good experience. Plan to stay with this company
Business response:
Thank you for sharing your experience, NC. Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,237 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.