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Alert 360 Home & Business Security Wichita
- Security Systems
- Wichita, KS
About this business
Location details
625 South Anna Street, Wichita, KS, 67209, United States
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Great customer service! Originally scheduled to have my alarm system installed after we closed on our brand new home. Technician was difficult to work with so I called customer service and they scheduled someone to come out the next day. These technicians were friendly and nice. They respected the space and had us up and running in 90 mins. Thanks for taking care of us and making the experience enjoyable.
Business response:
Thank you for sharing your experience, Rick. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Jeremiah was great. He changed the batteries in the alarm & then made sure everything was working.
Business response:
Thank you for sharing your experience, Dee. Customer service is incredibly important to us, and I'm happy Jeremiah provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Seem to be having a variety of issues with the security camera and doorbell. Techs are great and try hard to fix issues.
Business response:
Thank you for sharing your experience, Karen. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Carlos was great! He changed the battery for our alarm & then tested it to make sure every thing worked. He was very knowledgeable, professional, wore a mask & shoe coverings upon my request. I recommend using "360 Alarm Company.
Business response:
Thank you for sharing your experience, Ellen. Customer service is incredibly important to us, and I'm happy Carlos provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
We have had Alert360 for almost 6 years. This week we upgraded our system a little bit. It was such a smooth, non-pressured transaction that most alarm companies today don't provide. (Other alarm companies are so high pressure and sales jobsy.) Our technician (Mark) was awesome and did such a nice job throughout the entire install. He took time with us to explain the additional features both for the equipment and using the website. It was late on a Friday and he never seemed in a hurry or rushing us when it came to our quest... read more
Business response:
Thank you for sharing your experience, Amy. Customer service is incredibly important to us, and I'm happy Mark provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I think the customer relations are great, really answered all my questions and made the entire experience very enjoyable. Sales team (Lisa) didn't pressure me and installation technician (Greg) made sure I understood everything!
Business response:
Thank you for sharing your experience, Mary. Customer service is incredibly important to us, and I'm happy both Greg & Lisa provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Very good alarm company with quick response and Knowledgeable technicians.
Business response:
Thank you for your review, Marlene. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
John was awesome. He installed our cameras and security system. Made sure everything looked and worked perfect before he left. Highly recommend this company, and their tech John.
Business response:
Thank you for sharing your experience, Alexis. Customer service is incredibly important to us, and I'm happy John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Had issues on Tuesday. Scheduled the next day. Arrived during the time frame given and appreciated the text telling me the technician was on his way. Calling into the customer service center was great. Operator listened and was helpful in diagnosing the issue and setting up the appointment.
Business response:
Thank you for your review, Charles. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Frequently asked questions about Alert 360 Home & Business Security Wichita
How is Alert 360 Home & Business Security Wichita rated?
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,237 reviews.
When is Alert 360 Home & Business Security Wichita open?
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.