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All About Plumbing - Mills River
- Mills River, NC
About this business
All About Plumbing & Septic is a plumbing company that has been servicing this area since 2011. We serve the Henderson County, Buncombe County, Polk County, Haywood County, and Transylvania County area. We are dedicated to offering plumbing and septic services, as well as water heater and water filtration services. If you think that you need repairs for your garbage disposal or you are wanting your septic system pumped, our plumbing contractors are here for you! All About Plumbing & Septic is a proud family business with a... read more
Location details
5521 Old Haywood Rd, Ste 1, Mills River, NC, 28759, United States
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Business response:
Thank you for taking your time to review Josh's service. I know on our original visit we needed to clean the gutter lines that were causing you issues near your back door. With all of our drain cleanings we always offer a free camera inspection to make sure we cleaned the pipe properly as well as inspect for defects. This is always important in making sure your stoppage won't happen again. I am so glad that once he was done he was able to look at your water heater and have it replaced as well. At 20 years old that water heat... read more
I left an email on a Sunday morning (not an emergency, just wanted to get on their schedule). I received a reply an hour later saying that a plumber would be contacting me Monday unless it was an emergency. Got a call first thing Monday giving me approximate time and another with exact time. Very nice plumber named Josh was courteous and quick with the repair. Very satisfied!
Business response:
Thank you for taking the time to review Josh's service. We always answer our emails and messages immediately to ensure fast service to all of our homeowners. Since it was Sunday we both decided to just go ahead and set up the appointment on Monday. I know when Josh arrived he found a slight leak on the drainage for the garbage disposal and made the necessary repairs. I look forward to helping you with any other plumbing or septic need you might have. Don't hesitate to call or message us at anytime. I really appreciate your r... read more
I called All Plumbing on a Sunday evening to address water leaking through the concrete block from an exterior wall into the basement. Evan arrived within 30 minutes, listened what I described, looked at the wall and advised it was probably due to a broken main water pipe. He made sure the water main was turned off and offered an on the spot free estimate to repair the pipe. I received a call the next day to advise he and his colleague were on their way. Evan and his buddy spent hours excavating along the exterior foundation... read more
Business response:
Thank you for taking the time to review Evan's service. Evan is a true professional and an asset to our company. When you have a water service leak there is no way of knowing exactly how many leaks there are until you start digging them up and making repairs. Most of the time there will be a predominant leak which will be obvious. Once that leak is repaired and the pressure is restored to the water service the secondary leak will break wide open and become much more obvious. This is very common and truly frustrating to most ... read more
My water heater was 18 years old (long past its expected lifespan). It had started dripping very slowly from the pressure relief valve's pipe, so I decided now was the time to replace it. When I called All About Plumbing, they made an appointment for me immediately on the phone for the next day. Nate arrived on time, answered all my questions about water heaters, and gave good advice. I watched as he worked. He was quick and his work was done well. He enthusiastically answered my (many) questions about plumbing in general.
Business response:
Thank you for taking the time to review Nate's service. As a company we feel like the only stupid questions are the ones that don't get asked. We are here to help our community and make sure our homeowners are fully aware of what work needs to be done. If that means taking hours to help our homeowners get a full understanding of their plumbing system then that is exactly what we need to do. I know you didn't have that many questions, but if you did we are more than willing to answer everything single question. I know you wil... read more
Called All About Plumbing on Sunday afternoon when our kitchen faucet had a major failure which was dumping water into the under-sink cabinet. Evan Rhinehart was on call andcame within an hour to install a new faucet. He did a great job and left no mess. The installation carries a one-year warranty. Evan obviously knew what he was doing which gave us confidence that we wouldn't have any more problems. We will definitely have Evan do all plumbing jobs for us in the future and will recommend him to all our friends.
Business response:
Thank you for taking the time to review Evan's service. Evan is a great plumber and a fantastic asset to our family business. His willingness to work and knowledge is second to none. I am glad that he was able to get your faucet replaced this weekend so you were not without your kitchen sink for a time. No one likes to do the dishes, but when you kitchen sink isn't working you have to be creative with a chore that no one already likes. I am glad no one had to experience doing the dishes in the tub or outside with the garden ... read more
<p>Was pleasantly surprised they did not charge extra to go ahead and complete needed service over the weekend. </p> <p>Arrived same day to evaluate, provided reasonable estimate on the spot and arrived the next morning with all parts to complete the job.</p> <p>Price seemed in the ballpark based on some internet searching for similar service. Frankly, even if another bid had come in a little lower, I would still be pleased. Evan, the plumber who did the work was very professional, explained the details clearly and taught me... read more
Business response:
Thank you for taking the time to review Evan's service. When you initially called in on Friday and described the issue I knew we needed to look at your pressure tank and well system immediately. Your well system was short cycling which causes the well pump to turn on and off much more frequently than it is designed to. This can cause the well pump to burn out prematurely, leaving the homeowner needing to replace the pressure tank as well as the well pump. I wanted to avoid this situation at all cost. I am glad that Evan was ... read more
Business response:
Thank you for taking the time to review our service. We appreciate your business and your review. Caleb Wilson, Operations Manager
The crawlspace is walkable and the horizontal run was about 25 feet with a drop of 5 feet. The cost included the hose bib. I questioned the plumber about the cost and he kept saying the costs were from a book. I wanted it done and mistakenly had him do the job. It was a good job except for the excessive cost.
Business response:
Thank you for taking the time to review Evan's service. As a company we do offer upfront pricing with absolutely free estimates. We do also price all of our jobs out of a 85 page price book. This price book ensures that each one of our homeowners pays exactly same for the same job no matter which technician comes out. If our homeowners don't like the pricing you can refuse the estimate and there is no charge. I feel that this is the only fair way to do business. I would hate to see a homeowner pay more for a slower technicia... read more
Thorough job. Fast. Problem solved. Came promptly on a Saturday night. We had tried to unclog it ourselves with a 15 ft snake purchased at the hardware store. It did not work. He was able to take care of it. Great job.
Business response:
Thank you for taking your time to review Evan's service. I am so glad you called on a Saturday evening to take care of this issue. We never charge overtime or extra for weekend or after hour service for any plumbing emergency. Most homeowners are hesitant to call us on the weekend or nights because they don't want to pay overtime. That isn't the case with us. We started this company knowing that plumbing issues don't always occur during normal business hours. That is why our staff answers our phone day or night. If your drai... read more
Frequently asked questions about All About Plumbing - Mills River
How is All About Plumbing - Mills River rated?
All About Plumbing - Mills River has a 5 star rating with 3,260 reviews.
When is All About Plumbing - Mills River open?
All About Plumbing - Mills River is open now. It is open 24/7.