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All Creatures Veterinary Center

4.6

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Location details

2525 E Hebron Pkwy, Carrollton, TX, 75010, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.6466 reviews
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Rose Q.'s profile image
Rose Q. 
rating
11 years ago

I am so happy that I was referred to this veterinary clinic! I have two boston terriers in my family and they were due for full check ups, updated shots, etc. Plus, one of the bostons had developed an infection in both of her ears. The technicians were professional, kind, sincerely animal lovers and cared deeply for each individual pet. The environment was clean, modern, comfortable, and felt very 'spa-like'. The prices were reasonable in contrast of the amazing service and professionalism and highly educated and experienced... read more

Heather L.'s profile image
Heather L. 
rating
12 years ago

The staff at All Creatures are so compassionate and caring and the facility is beautiful and calming.. Unfortunately, Dante's diagnosis was not good. There wasn't much to do to help us - but they guided me and comforted me as best they could and gave me honest and good advice. They also called to check in on us as well - which means a lot. 

Jen W.'s profile image
Jen W. 
rating
12 years ago

We visited All Creatures this past weekend, after adopting our Yorkie, Reggie, from my Mom. Reggie needed some help with a mild infection on his back, some allergy meds for TX allergies (he was a New Englander before) and overall misc health stuff (Heartgard, check-up, etc). I could tell Reggie was in good hands the minute we stepped inside. The staff at All Creatures were very friendly, and very accommodating. Both the vet assistant, and the vet (Dr. Middendorf), were both extremely helpful answering all of our questio... read more

Dawn K.'s profile image
Dawn K. 
rating
16 years ago

Unfortunately this review is prompted by sad news. My cat was diagnosed with intestinal lymphoma yesterday by Dr. Watson at All Creatures Veterinary Center. I have been to this pet hospital several times over the last 6 months while we were trying to diagnose her illness. Each visit was good, although I feel the support staff always comes across a little cold and impersonal. I don't recall ever receiving a smile from any of the young ladies at the front desk. Also, while I appreciate the fact that they are computerized t... read more

Megan M.'s profile image
Megan M. 
rating
17 years ago

Nearly a year and 7 months ago I received a mouse for a gift, I wasn't exactly savvy in matters of the mouse, but decided not to let her die. After awhile she grew on me and I learned to love her and I love her very much. I took my mouse, Lil' One, here when she began chewing her tail (she was drawing blood) and losing her fur. I had no idea what to do and hardly ANY veterinaries in the area deal with "exotic" pets/small animals - such as mice. Anyhow, my mouse is old, over a year and a half (they don't live long) and I was ... read more

Rock B.'s profile image
Rock B. 
rating
a year ago

Terrible!!! I was a customer for a few years until today. I waited for 22 minutes in the exam room so I let go of the dogs leashes. The tech walked in and apologized due to an emergency they were dealing with. She seemed very tense and one of my dogs is scared at first to new people so he barked at her and she started to freak out. I proceeded to try to tell her all I had to do was grab him and her pet him and then he'll know immediately he doesn't need to be scared of her. She freaked out even more when I picked him u... read more

Business response:

Rock, we're truly sorry to hear about your recent experience. Your comments are valuable to us and we apologize that you had to wait to be seen during your visit. We'll address these issues internally to ensure they don't continue. We appreciate your feedback. 

Em J.'s profile image
Em J. 
rating
2 years ago

Brought my sick puppy here because she was having bloody diarrhea and they told me not to worry about it and gave her probiotics. Also did a fecal sample and told me she had no worms or parasites. Charged me $180 for nothing pretty much and it took me another vet and researching and deworming her myself to finally fix her. Turns out she was infested with worms and they told me she had none. Useless vet, don't waste your money or time with them 

Business response:

Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. We wanted to reach out to you directly; however, we're unable to locate you in our system based on your Yelp username. We would very much appreciate the opportunity to speak with you directly so we can investigate your feedback further. If you're open to talking, please let us know by reaching out to us at (972) 307-7400 OR Info@allcreaturesonline.net. 

Allison C.'s profile image
Allison C. 
rating
3 years ago

I took my 2 cats exclusively to All Creatures- one for 10 years and the other for 12 years as recently as 2022 up until crossing the rainbow bridge. Upon recently receiving a sympathy card for the girl kitty, all of the hand written comments referred to her as "him". The last several times I have called for various reasons, the front desk also said, "him". This might not appear on the surface to be a big deal and instead be a disgruntled kitty mom who is just grieving. But I believe this to be both disappointing as well as c... read more

Business response:

Hello, Allison C., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We would very much hope to speak with you directly today, and will be contacting you directly. If we miss you, would you consider contacting us back or emailing us at feedback@veterinarycaresandconcerns.com? We hope to connect with you soon. 

Bri G.'s profile image
Bri G. 
rating
3 years ago

this place sucks. i payed $109 for my cat just for them to check his pulse and try to feed him a pill for worms! a waste of money. these people don't know what they're doing. they also had me waiting way too long. then when they couldn't feed him the pill they said they'd email me the medication to buy! still haven't recieved the email and it's been 2 days now. never coming here again. 100% would not recommend. 

Business response:

Hello, Bri G- Thank you for sharing your feedback. We are sorry to hear about your disappointment with our pricing. We are committed to providing exemplary patient care and hope our pricing reflects the level of service we provide. We would very much appreciate the opportunity to speak with you directly so we can answer any questions you have about your invoice and the services rendered. If you're open to talking, please let us know by reaching out to us at feedback@veterinarycaresandconcerns.com. 

Frequently asked questions about All Creatures Veterinary Center

How is All Creatures Veterinary Center rated?

All Creatures Veterinary Center has a 4.6 star rating with 466 reviews. 

When is All Creatures Veterinary Center open?

All Creatures Veterinary Center is closed now. It will open tomorrow at 8:00 a.m.