This profile has been claimed by the business owner or representative.
All Creatures Veterinary Center
- Veterinarians
- Carrollton, TX
About this business
Location details
2525 E Hebron Pkwy, Carrollton, TX, 75010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The response is a lie! I talked to the representative several times that day to combat everything y'all said. Even the rep was frustrated with your company. You didn't even have the courtesy to call the insurance with me to verify anything the rep told me. You got the $45 fee and like the other ppl who have made reviews about you killing their animals, not being sorry but taking their money. I'm lucky it only costing me the $45. I feel so sorry for the ppl you have harmed and killed their animals. Now I take this experience ... read more
Business response:
Hi Shannon, we're sorry to hear about your frustration with this situation, and wish you and your pup the best. Response to the original review: Hi Shannon, We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hear your frustration about your visit with us and your pet's insurance plan. We appreciate your feedback and apologize for any miscommunication. When you'd made your initial appointment, you st... read more
If I could give no stars, I would. They almost made us put our 10 week old kitten down after 2 weeks of having her FOR NO REASON. They diagnosed her wrong and told us we needed to spend $3000+ in procedures for her to MAYBE get better but that we should highly consider just putting her down. At that point we had already spent like $900 on tests and visits. We took her to another vet and they said she was fine and did not have the disease they said she had. DO NOT TAKE YOUR FUR BABY HERE it was so emotionally traumatizing for... read more
Business response:
Hello Corinne M., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care. For this reason, your feedback is particularly troubling and we would like to connect with you so that we can make things right. We value you and your pet immensely. Would you allow us the opportunity to look into your visit by reaching out to you offline?
Very deceiving practices. I brought my cat here because he wasn't feeling well. They proceeded to tell me they didn't know what was wrong but wanted to do a long list of test and started rambling a long list of cost for test. They kept saying in house lab work, and that it was $180 for that alone and of course about 5 more test they wanted to run which was total about $600 and that did not include any cures for the ailments. When I told them to hold off, I called around to other Vets in the area and everyone else said their ... read more
Super disappointed with how this facility has declined in service. The staff is not what it used to be and they are not vigilant about updating records. We took our dog here 7 years ago and loved it. Moved back to the area and decided to go back and haven't been pleased with the service since.
Clean & friendly staff...but extremely OVER PRICED. I don't agree a 5 minute evaluation costs $50 every time you visit the place, even if the visits are only days apart. Plus, the annual vaccines and other small operations are also too much in comparison to other vet centers. It's obvious a high profitability is the priority rather than helping the animals
We have repeatedly had awful, frustrating experiences with All Creatures Veterinary clinic in Carrollton. The employees are cold and rude, and they seem put out any time I called to make an appointment or dropped my dog off for boarding. They overcharge on medications services. They also charged us for services they didn't provide, admitted to the mistake, but then took several weeks to give us the refund because the person who could help us was somehow never there. I was thrilled to finally be done with them, but here I am ... read more
This place is THE WORST! I brought my dog here a couple of months ago when we moved to the area. I have probably the most low maintenance Golden Retriever ever and have never and any real need for the vet outside of getting him neutered and annual shots. Due to the past 2 years without having a real winter, he has had skin allergies. We treated them last year with an allergy pill and this year needed something stronger. So when we visited All Creatures Vet, they gave me a prescription that was roughly $160 which I thought wa... read more
Business response:
Ms. P, we regret if there was a misunderstanding about the way our doctors prescribe medications for long term use. While Apoquel is considered a safer alternative to steriods for allergies there are potential adverse side effects that can occur. These can include anemia, changes in white blood cell counts, and other metabolic changes. Apoquel affects the immune system and dogs receiving it should be monitored for infections, demodicosi and cancer. It is for these reasons we require monitoring lab work on all patients on... read more
We took our cat to all creatures the past summer and were VERY disappointed. Jamie Hutton, the vet told us that our kitty had gingivitis and tartar buildup and that she needed to have a $500 surgery. Thankfully we took her to a different vet (Amanda stokes at Hebron pkwy vet hospital) who told us she's never seen a cat with healthier teeth. This before telling her what Jamie Hutton had recommended. I have a feeling there was nothing wrong with our cat and that she was making this up. Our kitty has no problem eating dry food,... read more
Worst vet services ever!!! Unfortunately All Creatures in Plano closed down as they were great. When Plano closed I started going to Carrollton since it is the closest to my house and I believed they would be just as great as Plano. I was very wrong! My cat Marley needed a check up and I was worried because he had been throwing up every now and then and possibly drinking too much water. They took some tests and finally came to the conclusion that he had the very early stages of kidney disease. I was devastated! I was told th... read more
Business response:
We are sorry that you feel we did not meet your expectations. We wish you would have let us know you had more concerns about Marley so that we could have discussed additional options for managing his illness and worked to resolve these issues with you. All of the foods we prescribe are 100% guaranteed, so we would have gladly returned them and worked with you to find a diet that was best for Marley. We strive to give the best possible care to all of our patients and clients and would not have prescribed anything that would n... read more
Frequently asked questions about All Creatures Veterinary Center
How is All Creatures Veterinary Center rated?
All Creatures Veterinary Center has a 4.6 star rating with 466 reviews.
When is All Creatures Veterinary Center open?
All Creatures Veterinary Center is closed now. It will open tomorrow at 8:00 a.m.