All My Sons Moving & Storage

4.2

Movers
Baton Rouge, LA

About this business

Transportation Services Movers

Location details

10444 Airline Hwy., Bldg. #3, Baton Rouge, LA, 70816, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 7:00 p.m.

4.23,021 reviews

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Becky Wesley Murrell

6 years ago

This was by far the worst moving experience I have ever had. My move was 2 doors down and furniture only, as everything else had already been moved. Tristan Henderson, the manager, tried every possible way to over charge me.... including billing me for boxes, shrink wrap, packing materials that simply were not used. The move was estimated to take 2 hours but when it was 80% complete he requested that I prepay for an additional 2 hours of labor for the 4 man crew and that they would refund unused time. When I refused to prepa... read more

Kimberly Chenevert

6 years ago

We scheduled a move for the morning and were told to expect their crew between 8:30-10:00. Great! We get a another phone call at dinner the night before the move to say the crew would arrive after 11am, not good, but not in a total bind. So to be helpful, day of move, WE move all of our items to the garage so we could finish in time. Day of move, we call at noon, since no one showed up and they inform us the crew will be at our home between 4-5pm. At that time, we have to ask why they have moved our time around, because th... read more

Josh Mancuso

7 years ago

Movers did a great job. But they use very misleading billing practices. The bill you sign at the end of the move IS NOT your total. It is what you are being charged on top of the deposit. I was never given an actual full total until I reviewed my credit card statement and then called the company. Very misleading. They should be up front and transparent.

Business response:

Hi Josh, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding your final bill. If there is anything we can do to improve your experience or if you still have remaining questions, please don't hesitate to give us a call at the local office. (225) 292-2424

Michelle Achord Wright

7 years ago

This is the absolute last person I would trust moving anything! Not trust worthy at all!

Business response:

Hi Michelle, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.

Robert J. Wilson

7 years ago

I had a one-bedroom apartment, most everything was already boxed, and I had already moved the things I needed to our home now. They took FOREVER and what I thought were too many breaks (during which they were still billing me.) Once everything was loaded, we went to the storage unit near my home and began the unloading process. We got about 3/4ths done (Yes, I was stupid and was helping, but only so we could be done faster) when suddenly the elevator stopped working. My unit was on the 2nd floor, and we still had a good de... read more

Business response:

Hi Robert, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.

Jeff Stephens

7 years ago

I’ve used professional movers at least 6 times over the years, but my move with All My Sons Moving and Storage was by far the WORST moving experience I’ve had. We had NO boxes, clothes, lamps, etc. to be moved (we had moved all that ourselves in advance), NO kitchen appliances, and only 1 bed, yet it still took them almost 8 hours to move us 6 miles to our new location. They showed up at our new home first and tried to charge a half hour for their error until that was questioned. It took close to 3 hours to shrink wrap every... read more

Business response:

Hi Jeff, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.

Kris Walley

7 years ago

I used All My Sons Moving and Storage of 7/19/18 and 7/31/18. On the first move, the estimate was seriousely under estimated. The truck they sent, was too small and I ended up having to get a trailer and make four different loads to get the things that would not fit into their truck. On the second move, a lot of my furnature was damaged and not put back together. I am still trying to get all of the information to send to the insurance company they use for reembursement. One tiem of interest was the crew brought my safe ... read more

Business response:

Hi Kris, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have already been working with the local office and our customer care team to resolve this issue. If you need further assistance in the meantime, the customer care team can always be reached at (866) 941-1849. If you have ques... read more

Vic Leal

7 years ago

The gentleman, Chase Morales, came out to my house to quote me on moving. I showed him my refrigerator, exercise equipment and bedroom sets that needed to be moved. He advised me it wouldn’t be a problem even known the door would have to taken off the hinges to remove the refrigerator and that the exercise equipment was put together in the room. Chase said the guys come out with tools and everything. The day the movers came it was like a bunch of clowns came out the truck. They didn’t have tools or even knew what an allen he... read more

Business response:

Hi Vic, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.

Ashley Greer Turner

7 years ago

Be careful, when they move you and tear your stuff up, “your signature on the bill of lading limits their liability to $.60 per pound/item.” My husband signed this but it wasn’t his stuff they tore up, it was mine and I’m pissed that All My Sons only has to pay a mere fraction of what my things are worth.

Business response:

Hi Ashley, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include your full name (that the move is booked under) and the city your move was in -- so that we can work to get this matter resolved ASAP.