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All My Sons Moving & Storage
- Movers
- Valley View, OH
About this business
Location details
7500 Wall Street, Valley View, OH, 44125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly I would give negative stars if I could... 1. the sales rep lied about my needs 2. the truck arrived over an hour late 3. when the movers were more concerned about the next job than they were about mine 4. they moved at a glacial pace 5. the 3rd mover I paid extra for sat in the back of the truck when off loading 6. I was charged 89 dollars for tape...
Business response:
We are sorry. Your experience most certainly doesn?t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
Absolutely terrible experience with All My Sons Moving. They falsely claimed to be based in Cleveland, but I later found out the person I spoke with was in Texas. They did a detailed virtual walk-through of my home?room by room, drawer by drawer?yet their estimate was wildly inaccurate. In fact, they didn?t even end up moving my things because the quote was so off. I?ve recently moved three other homes and had no issues with other companies. This was the only one that was dishonest and disorganized. To top it off, some of my... read more
After experiencing a move out/in with All My Sons Moving & Storage, I would not recommend them for any future moves, or for anyone to utilize their business. Here is what I experienced witnessed during my current adventure with them: First, they showed up at the wrong house to start, coming to the house I was moving into instead of the one I was moving out of. After arriving at the correct house and pulling into the driveway, I informed them they had at least another 20 feet to get them closer to doorways. They did not move ... read more
Business response:
Rick , We are sorry! Your experience most certainly doesn't align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
I was pleased with how fast they able to schedule my move. However, three men showed up to allegedly make the move go faster, the two who did a bulk of the move complained the entire time and listed all the things they couldn't move which should have been stated ahead of time. They failed to adequately wrap my expensive mattress and it got wet which means to air it out, we had to no bed to sleep in. They chipped my bed, my window seal in my brand new home!!! had to pay extra to have a different company take my refrigerator a... read more
Business response:
Thank you for reaching out! We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you again for your business. Best regards, Heather Allen, AMS Community Coordinator.
We hired two movers and one of them showed up violently hungover and before they even started, he was vomiting on the side of our home. Douglas stalled work with how many times he needed to stop due to his hangover and we were being charged by the hour. His helper was professional and worked diligently but it� s not a one-man job.
Business response:
Hello Katie, thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Agai... read more
The worst mover� s ever. They didn� t care the damage they did or how inefficient they were at moving. They did not have any power tools to take apart bed frames and furniture. The used a pocket multi purpose tool and it took them over 3 hours to pack and move from a 3 bedroom apartment. They had to move 3 beds 2 credenzas a couple of tv stands. I was told it would take 5 hours and an estimate of $700. It turned out to be almost 7 hours and $1,400. They assembled everything half ass. The worst part is the moved a queen size ... read more
Save yourself time, money, and a big headache, and go with someone else. Drew is the owner and/or ops manager and he is terribly unprofessional. Canceled our move five days before our date because they severely screwed up our friends moving schedule the day before. Do not use this company. Please, you will be so much better off. He had no idea about the quote that was given to us and tried to charge a higher rate the day he confirmed. Attempted to charge us for a third person that was never quoted. I have moved every year fo... read more
On top of the 3 hour minimum charge, they charge an hour to get their and back to their warehouse at the moving rate (over $180/hour). So they are really charging for 4 hour minimum. They charge an exhorbitant price for extra small rolls of tape. The extra charges for protecting my furniture was about $100. My move was a two-hour move from the west side of Cleveland to Rocky River ended up costing me over $900 dollars.
Unfortunately, I experienced some damage to my furniture.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 3,697 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open on Monday at 9:00 a.m.