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All My Sons Moving & Storage
- Movers
- Bridgeton, MO
About this business
Location details
3594 N. Lindbergh Blvd., Bridgeton, MO, 63074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Don’t let the family image fool you. These are the worst movers I have ever used. The men were dirty, smoked like chimneys and stole items from me. I moved several months ago and still find things missing. This is also the first time I had something broken beyond repair in a move. If you don’t believe me look up their business on BBB. I wish I had before hiring them.
Business response:
Hi Kimberly, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have not yet contacted our customer care team. Please reach out to us at 866-941-1849 so we can begin the claims process.
DISPATCHER CALLED TO CANCEL ON US THE DAY OF OUR MOVE AT THE TIME THEY WERE SCHEDULED TO BE AT OUR HOUSE. (Customer ID #5765154) My wife scheduled a move with All My Sons on the recommendation of a co-worker. We scheduled our move 2 months ahead of time. The day before our move, they sent me a standard email confirming our appointment and letting me know that they would be at our home between 8:00-8:30 am on 5/30/2018. The next morning (5/30) the dispatcher called at 8:31 am to tell us that they wouldn't be able to provide... read more
DISPATCHER CALLED TO CANCEL ON US THE DAY OF OUR MOVE AT THE TIME THEY WERE SCHEDULED TO BE AT OUR HOUSE. (Customer ID #5765154) My wife scheduled a move with All My Sons on the recommendation of a co-worker. We scheduled our move 2 months ahead of time. The day before our move, they sent me a standard email confirming our appointment and letting me know that they would be at our home between 8:00-8:30 am on 5/30/2018. The next morning (5/30) the dispatcher called at 8:31 am to tell us that they wouldn't be able to provide... read more
Business response:
Hi Tamara, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include your mother’s full name (that the move is booked under) and the city your move was in -- so that we can work to get this matter resolved A... read more
Scheduled our move out 3 weeks ago for May 27th. They called to confirm two days prior that everything was a go. I got call around 8:30 am yesterday (day we are to move) letting me know that no one was going to be able to move us because no one showed up. They apparently had 8 guys who were to be scheduled and not one showed up, which is what we were told at first. A few minutes go by and he proceeds to say that he actually had 5 guys show up but that they were all doing a move that was going to Texas. Not sure why they coul... read more
Business response:
Hi Jamie, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the scheduling issue that happened on the day of your move. We will have someone at the local office reach out to you so we can discuss this matter further with you. (314) 298-3800
My sister had booked them for moving almost a month in advance. Then the day before the move, there was a confirmation call to discuss time and team. Then day of move (the day after the confirmation call), they called and said they could not do the move because they were missing 5 guys! Too late for them to find another mover (trust me, we tried!), family and friends were able to help out with the move. When calling another moving company, they asked if they could guess what company it was and they guessed correctly with All... read more
Business response:
Hi Erin, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been unable to find a record that we serviced you. To help us address your concerns, we would ask that you include your sister's full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved A... read more
NEVER use these guys. Furniture damaged, items missing, including medications that were not to be packed. truck almost entirely in yard at one point trying to back up to house. Items left behind, requiring us to make several trips by car to try to get what we could. No follow up by management to phone calls, agreed to 2 trucks with 4 movers, Jeff changed to 1 truck, and promised 5 guys, only sent 4 on day 1, then 3 on day 2 to finish what should have been done in 1 day. Crew left after 4 hours. leaving work inc... read more
NEVER use these guys. Furniture damaged, items missing, including medications that were not to be packed. truck almost entirely in yard at one point trying to back up to house. Items left behind, requiring us to make several trips by car to try to get what we could. No follow up by management to phone calls, agreed to 2 trucks with 4 movers, Jeff changed to 1 truck, and promised 5 guys, only sent 4 on day 1, then 3 on day 2 to finish what should have been done in 1 day. Crew left after 4 hours. leaving work inc... read more
Jeff in St. Louis decided to cancel the appointment he had made with my client. Thankfully we were able to find an amazing moving company who stepped up for this family who were left to figure things out. I am a St. Louis Realtor and would not ever recommend this company especially after speaking with Jeff who admits to cancelling the movers without authorization from the client and was not willing to make things right or assist in any way. He also hung up on me. Highly Unprofessional Company!
Business response:
Hi Jennifer, we appreciate you taking the time to reach out with this feedback. However, this is not exactly how the situation unfolded. Your client's move was a very large house that required two trucks and 4 movers. You reached out to our office staff in St. Louis and let them know that you needed everything completely moved out of the house by 10am. Due to the volume of items in the house, there was no possible way our moving crew would've been able to complete that by 10am. After we informed you of this, you opted to can... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,740 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.