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All My Sons Moving & Storage
- Movers
- Pensacola, FL
About this business
Location details
6208 N 9th Ave, FL, Pensacola, FL, 32503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
THEY LIED ABOUT THE QUOTE, DRIVERS WERE INEPT, AND OUR MERCHANDISE WAS HELD HOSTAGE ‼️‼️‼️‼️‼️‼️‼️ THE AMOUNT WE HAD TO PAY WAS OVER TWICE THE AMOUNT WE WE QUOTED AND WE WE HELD FOR EXTORTION ‼️‼️‼️‼️‼️‼️ THEY SHOULD BE REPORTED TO THE BBB ‼️‼️‼️‼️‼️ AVOID THIS DECEPTIVE COMPANY ‼️‼️‼️‼️‼️‼️‼️‼️
My experience with this company was a nightmare, first off they were 6 hrs. late. The movers were nice, but had no tools to disassemble anything, or assemble. The front office were not willing to compensate for the 6 hrs. for being late. Well they knocked off 50% of fuelsurcharge, which was 18%. They don't say what charges are when setting up move. They sent 2 movers, who had no idea the bedrooms were going on the 2nd floor. Two movers take more time, and the more time for them is more money for the company. I will never ev... read more
Business response:
Rik, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 941-1849 to discuss this further.
I only say no because I've used them before and something's changed. people in the office talk real fast and get you to sign up but don't really tell you the whole deal. Then when it's time for your move do you find out 16% surcharge on labor set equates to fuel surcharge I guess. You're charged an hour labor for travel time. I lived five minutes from the shop. when your movers came , who were very good you learn about material prices like $37.50 a roll of shrink wrap. it's my fault I didn't get info or ask enough questions... read more
I have filed a claim with the BBB, Consumer News, WEAR TV, filed a report with local police......this company is terrible! Do not use them unless you fully expect to get ripped off
Business response:
Hi Alisa, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding your final bill. If there is anything we can do to improve your experience or if you still have remaining questions, please don't hesitate to give us a call at the local office. (850) 435-0991
We hired All My Sons moving company to assist us with our move. On the phone, they are super quick initially before they even discuss rates to feel the need to reassure you that they are a great company. When the agent quoted me a rate, he quoted 159/hr. I asked if there were any extra fees involved knowing that with most companies, fuel and such is an added charge. They said well fuel and travel time is a cost but it’s all built into the rate to keep things simple. I asked the question, “so, for a 4 hour move we’d be lookin... read more
Business response:
Hi Dana, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
I am sitting my truck crying. Because of this company. I trusted them to move all my belongings and furniture. 1st. they show up late 2nd they don't seem to know what they are doing ,they couldn't figure put how to take the backs off the couches to get them out the door. 3rd. the truck wasn't big enough I had to run and get a small flat bed trailer to put the rest of our stuff on and move it myself. 4th they were so slow they ran the bill up to $ 1400. after I was told $1000. Now this is the big one they lost a small box... read more
Business response:
Hi Sheila, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in Gainesville, which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention.
Sad to say we used this company today to move our fathers items locally 13.9 miles from an assisted living facility to my home. We had a queen size bed with frame, a dresser, a night stand, chair and ottoman, and a small bookcase. We also had 4 boxes of small items. When the crew arrived at about 8:15 am we had to go through signing and initialing a contract on a small tablet over and over again. It kept repeating or making us start over. This took time that we were charged for. The crew was nice enough but were not moving a... read more
Business response:
Hi Maggie, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
If you are thinking of working for them there is a couple of things you need to know. When they say they will give you $10 an hour thats when you actually work, not drive time. Laborers only get $5 dollars an hour for driving so you could drive for 3 hours and only work 2 and you would only get 35 dollars for breaking your back. They can do this by saying you get "tips." I worked there for a couple of months and got only one $10 dollar tip. If there are tips the drivers keep it and dont tell the laborers. Bottom line is you ... read more
My movers were slow, sloppy and didn’t move everything. I had to go back thru my apt room by room to finish moving what they left. All my sons waaay overcharged me, and mgmts response was...didn’t you know how much it would cost. He then itemized the expenses, like I could figure out the total price. And, no one cares at this company. No one. I believe I should get a 400.00 refund....951 is too much to pack, load and move a two bedroom apt 4 miles.. They did put my beds together and put furniture in the right rooms. ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.7 star rating with 4,304 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.