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All My Sons Moving & Storage
- Movers
- Tempe, AZ
About this business
Location details
1115 W. Alameda Dr., Building B, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:30 p.m. | |
| Tue | 7:00 a.m. to 8:30 p.m. | |
| Wed | 7:00 a.m. to 8:30 p.m. | |
| Thu | 7:00 a.m. to 8:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 7:00 a.m. to 7:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The worse moving company I've experienced. Inexperienced movers Lots of damage too my items, Overcharged for the move as well. Once they got approval of payment left without putting door back on and left pieces in my driveway Use another company
Business response:
Nicholas, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or... read more
Once again I find that all my sons moving has damaged and destroyed my personal belongings, one of my family members has already written a review on this however after finding out how they left the shed I felt it was required to share more of our horrific experience. Not only did they not come close to emptying the shed of what we asked them to but it is if they were literally throwing my possessions around while they were in there. While I haven't assessed all the items for damage what I can see does not bode well for the 1... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon. Best regards, Marie Senghore Community Coordinator
They ripped me off when my father passed away! Ordered 2 men & got 2 tweakers who wanted me to pay under the table!!!?? However I prepaid 2 or 3 hours & they dropped my tv threw a few thing in their truck broke the few things they took to storage which was 5 minutes away! When I called the manager! She said "well... what do you want me to do Rose" WTAF? The manager is in on the scam! Spoke to several ppl who've used The Tempe branch & they concurred as well! Do NOT use this Company! I tried to phone the corporate office and... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
(2 weeks before my move) I called and talked to a guy about my move, he gave me a quote and said he would email it over to me. I reserved the date and gave my credit card info. I waited and waited, never receiving an email. I tried calling back, but no one would answer. I got online and started searching for reviews, and BAM, I was hit in the face with all the negative reviews. The following day, I finally was able to reach someone, a lady. I asked her why I never received an email, and she said something went wrong and ... read more
Business response:
Ayesha, we sincerely apologize for the delay in processing your refund and understand your frustration. This is not the service we aim to provide. We're looking into this issue and will work to get your refund resolved. We thank you for bringing this matter to our attention. Best regards, Marie Senghore Community Coordinator
Before hiring All My Sons Moving, do yourself a favor and Google "All My Sons Moving SCAM." I wish I had. It would've saved me thousands of dollars and an enormous amount of stress during an already difficult time. Here is my experience: * I was quoted $1,200 after a video consultation. * On moving day, they refused to unload my belongings until I paid $3,600--more than triple the original estimate. This practice is not only unethical, it's the reason laws are now being passed to stop it. * I was scheduled to... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
I've tried calling the number you asked me to call multiple times without any answer. I've waited upwards of thirty minutes to speak to someone. Most recently I waited for fifteen minutes and then got the message to leave a message followed by the "mailbox was full and unable to leave a message." It appears Marie S. responds to all these bad reviews without any intention of speaking with customers. Truly an awful company who takes advantage of their customers.
Business response:
Jill, It seems there might have been some sort of miscommunication. Our sincere apologies, we regret any inconvenience this may have caused. To ensure we address your concerns promptly, please reach out to us via email at wecare@allmysons.com. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Our team will review your message and respond as soon as possible. Thank you for your patience and understanding. Best regards, Marie Senghore Community Coordinator
Don't hire All My Sons if you care about anything they touch.. it'll end up broken and don't expect any help or reinforcement because they don't care at All My Sons. $3k to move a 2 bed 2 bath apartment 10 miles took 15+ hours - broken Samsung Monitor ($2k+), ripped irreplaceable painting, and put scratches into a marble dining room table ($5k+) .. they offered $200 bucks.. we tipped more than that. Joke of a company.
Business response:
We appreciate your feedback as it helps us continuously improve and evolve Nicholas. We're really sorry to hear that you’re not satisfied with the outcome of your claim. All My Sons Moving and Storage always aim to provide excellent service for all our customers and regret that this was not the case during your claim process. Please reach out at 866-941-1849 if you have any questions. Thank you for your time and patience. Best regards, Marie Senghore Community Coordinator
DO NOT RECOMMEND!! When I called to book the movers they told me it would be $199 per hour and that they would charge us upfront for the first hour for travel time which I was OK with. We figured it would take a few hours maybe like five hours or so to get everything moved. Oh no, they took over 10 hours. Plus we were charged almost $400 in fuel when they only made ONE trip!!! Total scam!!! They also stole items while they were moving our stuff. We are missing a Sonos Soundbar and our Yeti Zip cooler. They didn't know how ... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
This company took advantage of my young son and daughter-in-law. They just moved to San Antonio and was quoted to move their items from a small storage unit to their apartment at $159 an hour. After 1.5 hours the total bill was $600. Totally unacceptable that they would prey on a young couple like this.
Business response:
Thank you for contacting us, Kevin. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 1,756 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.