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All My Sons Moving & Storage
- Movers
- Tempe, AZ
About this business
Location details
1115 W. Alameda Dr., Building B, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:30 p.m. | |
| Tue | 7:00 a.m. to 8:30 p.m. | |
| Wed | 7:00 a.m. to 8:30 p.m. | |
| Thu | 7:00 a.m. to 8:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 7:00 a.m. to 7:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
DO NOT use this moving company!! I had them move a two bedroom here in Scottsdale. I had a VERY LARGE(4 feet in diameter) one of a kind lamp that went missing. I saw them load it on the truck and I discovered the next morning that it went missing. This lamp is too large to have been overseen. Either they broke it or kept it and no one will own up to it. I've called customer care THREE times! They said they'd check the warehouse and with the mover. NO CALLBACKS!!! Don't use them unless you want your possessions missi... read more
Business response:
We are here to assist you Pat. We're sorry to hear about the missing items from your move. Our goal is to ensure a seamless move for our customers, and we regret that this wasn’t your experience. Please give us the opportunity to help. Email us at wecare@allmysons.com or call 844-238-8715. Please include your Customer ID (CID) reference number or the phone number linked to your move. Thank you for your time. Best regards, Marie Senghore ... read more
Weeks later and still finding damage the three movers never alerted us to. They dropped an entire bookshelf down our stairs, then one of the movers claimed he was going to pass out from the heat and left the other two to finish unloading. I had to strap on the back brace just to help them unloading the truck. Still encountering scratches and dings and chips in our furniture that they never bothered showing us, weeks later. At the time I felt bad for the remaining two movers having to finish the job without help from thei... read more
Business response:
Thank you for bringing this to our attention Paul. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID)... read more
Stay away from All My Sons Moving. Total bait-and-switch. I was blindsided with double the quoted rate. When I pushed for answers, I got vague excuses and no accountability. Dishonest, stressful, and not worth the risk. They charged me $300 in fuel to move 1 mile away!!! I recommend getting any quote from them in writing and asking for a full breakdown of potential fees in advance. Very disappointing experience with All My Sons Moving. DO NOT USE THIS COMPANY!!!
Business response:
Thank you for contacting us, Shawna. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
DO NOT USE ALL MY SONS MOVING -- EVEN AS A LAST RESORT. This was one of the worst experiences I've ever had with a moving company. From the beginning, it was a disaster -- multiple calls, texts, and emails all filled with wrong information and incorrect addresses, no matter how many times I corrected them. It should've been a red flag. We specifically scheduled for a morning move, and at the last minute, they called and said it would have to be in the afternoon. If I had known they couldn't honor the original time, I NEVER... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Horrible!! Late. Disrespectful. Damage furniture and walls. Don't not hire!!!!!!! Crew almost got in a fight!
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
First of all, the crew that moved us did a good job and worked hard throughout the move. However, the sales guy gave us false information to land the job. He seemed to be working for a commission without providing the truth. We did a face time inventory prior to moving. Mitch promised he "would be our guy" and main point of contact. We never heard from him again, despite him promising a start time that the scheduler couldn't accommodate. But worse, our house wouldn't fit on the truck as Mitch outlined. All My Sons wan... read more
Business response:
Beth, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time. Best regards, Marie Senghore Commu... read more
Well, I received a response from Marie S from All My Sons Moving Company telling me how sorry she is about my experience. She asked me to call her so she can speak to me about it. I called and was put on an eternal hold where a recording told me repeatedly that I'd be helped soon. Finally I was told I was being put through to her voicemail. As I was waiting to leave a message, a recording told me her voicemail was full and I was unable to leave a message!!! Gee, what a shock!! It's probably full of messages like mine, com... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore ... read more
I would rather do 10 root canals and sit at car dealership and deal with a used car salesman than to ever do business with this lying, cheating, and scam artist of a company. They lied from the first phone call and continued to lie. I was charged $1,276.00 to move a 1 bedroom apartment. It took 2 guys almost 7 hours to move a sofa, loveseat, 1 bedroom set, and a small kitchen table. Also 15 boxes and it was 2 miles away from the new apartment that had an elevator. Btw the first apartment was on the bottom floor. Stay away fr... read more
Business response:
Thank you for contacting us, Samir. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I purchased insurance, movers Destroyed property, movers left with my keys and I couldn't get them back for 3 days, claims department sent a settlement for about 10% of the damaged property. Do not use.
Business response:
Thank you for your patience throughout the claims process Hugh. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 1,756 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.