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All My Sons Moving & Storage
- Movers
- Tempe, AZ
About this business
Location details
1115 W. Alameda Dr., Building B, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:30 p.m. | |
| Tue | 7:00 a.m. to 8:30 p.m. | |
| Wed | 7:00 a.m. to 8:30 p.m. | |
| Thu | 7:00 a.m. to 8:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 7:00 a.m. to 7:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This company is a load of crap! They have THE WORST & LAZIEST WORKERS EVER!!! I used them a couple months ago to move my stuff from one airbnb to another. I'm going through divorce so I had a house full. I paid them $4000 to pack these gigantic boxes they charged me for with a couple super light things that didn't even fill the box halfway up! Some of them actually had bags of trash in them. I told them what to leave behind. They loaded it into the truck instead. Then had no room for stuff I wanted! So I had to get my own U-... read more
The initial person who scheduled my appointment was polite and courteous. The movers called a few days in advance to find out what they would be moving. However, 2 days before my move, the company called me claiming that they received a phone call from someone claiming I fraudulently used their card for the deposit. To confirm my identity, the company requested I email them my photo ID and a picture of my credit card. This is not something I feel comfortable doing through email and the whole situation seemed suspicious. The ... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
I didn't want to miss this review but it was in May 2024. The Good: Always quick, friendly, and helpful to answer the phone. Maybe a little too timely as I had a "moving from" and "moving to" window to hit and the crew was early for all (and I paid for that). The Bad: This was a partial move. Crew didn't listen to me and loaded up some wrong items which had to be unloaded... glad I caught them during the loading. I was told many times via phone and in person... "no need to empty drawers and cabinets... we load and carry car... read more
Business response:
Thank you for bringing this to our attention Rick. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID)... read more
Here is what you need to know, the two gentleman were great movers and very professional, But what I paid to move a 1 bedroom apartmwnt was outta control $801 for 3 hours of work. Seriously they quoted me on the phone $129 per hour plus 30 min there and 30 min back so 4 hours Ifigured roughly $500 on the high side. Then I was given a $801 bill with all kinds of random fuel fees and shit I was not told about. $800 for a 1 bedroom give me a break, felt like I got absolutely taken advantage of.. Never again
Business response:
Thank you for contacting us, Brad. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
All My Sons never paid me for a 2019 claim. Their movers broke a glass cabinet during a move. The movers told us they would tell the office so we could be contacted. We ended up contacting them and filing the claim. All My Sons agreed to pay us only a fraction of cabinet's value. And then, they never paid us. Seven years and we're still waiting. Just a reminder to not use this company. They are terrible.
Business response:
Thank you for your patience throughout the claims process Bridget. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
If I could give a ZERO I would!! They quoted me; however they forgot to mention the hidden fees that come a long with it. The 2 guys Brandon & Decimeon did not move quickly since they get paid by the hour. Decimeion was looking on his phone most of the time and they drove way under the speed limit which took more time to get to my new location. They put my bed together, however they put it together with missing parts. I did not notice the bed was slanted until I went to sleep. I called them to let them know. They had 2 othe... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to... read more
This company was absolutely terrible. The price they quoted me versus the final price they charged me was almost 5 times more expensive. They broke a few items during the move that we discussed and they assured me I would be reimbursed and I have yet to hear back or hear from anyone at the company. They also never showed up to properly quote me for the move and instead asked me to FaceTime and show them yet when they went way over on time due to not actually coming to look at the job they threatened to not unload any of my s... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
They are lazy. They don't want to work. Came to my house to do a move. And said it would take too long. So they wanted to "help" me move three days later. Not a good option. And blamed it all on me.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
THEY STOLE FROM ME, DO NOT USE THIS COMPANY. I wish I would have read the reviews before booking with them as so many things went wrong. They physically got into my purse and stole $500 cash. My Hermes blanket and pillow cases are missing. I'm missing a piece to a $300 clothing rack that I can no longer use. I have damaged items, and they charged me double what they quoted me for by packing away things I didn't agree to with their boxes. Horrible experience that has left me out thousands. If I could give them 0 stars I would... read more
Business response:
Thank you for bringing this to our attention Mackenzie. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 1,756 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.