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All My Sons Moving & Storage
- Movers
- Tempe, AZ
About this business
Location details
1115 W. Alameda Dr., Building B, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:30 p.m. | |
| Tue | 7:00 a.m. to 8:30 p.m. | |
| Wed | 7:00 a.m. to 8:30 p.m. | |
| Thu | 7:00 a.m. to 8:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 7:00 a.m. to 7:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Here is what you need to know, the two gentleman were great movers and very professional, But what I paid to move a 1 bedroom apartmwnt was outta control $801 for 3 hours of work. Seriously they quoted me on the phone $129 per hour plus 30 min there and 30 min back so 4 hours Ifigured roughly $500 on the high side. Then I was given a $801 bill with all kinds of random fuel fees and shit I was not told about. $800 for a 1 bedroom give me a break, felt like I got absolutely taken advantage of.. Never again
Business response:
Thank you for contacting us, Brad. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
All My Sons never paid me for a 2019 claim. Their movers broke a glass cabinet during a move. The movers told us they would tell the office so we could be contacted. We ended up contacting them and filing the claim. All My Sons agreed to pay us only a fraction of cabinet's value. And then, they never paid us. Seven years and we're still waiting. Just a reminder to not use this company. They are terrible.
Business response:
Thank you for your patience throughout the claims process Bridget. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
If I could give a ZERO I would!! They quoted me; however they forgot to mention the hidden fees that come a long with it. The 2 guys Brandon & Decimeon did not move quickly since they get paid by the hour. Decimeion was looking on his phone most of the time and they drove way under the speed limit which took more time to get to my new location. They put my bed together, however they put it together with missing parts. I did not notice the bed was slanted until I went to sleep. I called them to let them know. They had 2 othe... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to... read more
This company was absolutely terrible. The price they quoted me versus the final price they charged me was almost 5 times more expensive. They broke a few items during the move that we discussed and they assured me I would be reimbursed and I have yet to hear back or hear from anyone at the company. They also never showed up to properly quote me for the move and instead asked me to FaceTime and show them yet when they went way over on time due to not actually coming to look at the job they threatened to not unload any of my s... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
They are lazy. They don't want to work. Came to my house to do a move. And said it would take too long. So they wanted to "help" me move three days later. Not a good option. And blamed it all on me.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
DO NOT USE THIS COMPANY!!!!!! I don't write reviews like ever! But people need to be made aware of this company!! The hidden fees is crazy minimum move will cost $1000 easily!!! They broke a huge entry way gold floor length mirror into so many pieces they couldn't even open up the wrapping for pictures! They also rolled my dinning room solid wood table off and on the truck and cracked it in two places at least 5 inches long very noticeable!! Then are trying to get me to do a settlement for $114. That doesn't even cover a fou... read more
Business response:
Alyssa, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or ... read more
This moving company used deceptive practices on my fiancé, after I recommended them to her. I was there for the entire move. She is in accounting and had budgeting for the quote they gave. Originally quoted $300, the final bill was over $600 after the move was complete. The movers themselves were polite, but the company added extra charges beyond the original agreement, tacking up the extra fees as travel and gas. They added an extra hour of drive time despite being late for the scheduled move. The entire move took less tha... read more
Business response:
Thank you for contacting us, Chris. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
They will break almost everything. They will waste time and charge you for it. They have 1000 people calling you to give the same information or verify information already established. They will wrap you furniture without asking and charge you it. Unprofessional. Time wasting. Money draining. My beautiful dresser and book case are murked. And I had to instruct them on how to move the furniture into the apartment. A quote of 432 became a charge of 600. You're better off getting help from craigslist. And they don't respond t... read more
Business response:
Jai, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the... read more
For my first time using movers, I was moving my one bedroom apartment with the minimal amount of belongings I was quoted my entire move plus storage plus moving it into my new place a week later totaling out to $500 with NO HIDDEN FEES.The person on the phone kept saying no hidden fees and instead of marking that as a red flag at the time, it kept me moving forward with my decision to use AMS. I asked the call center when they called me what the real numbers were and it was only the hour they would have come and gone and the... read more
Business response:
Thank you for contacting us, Shaq. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 1,772 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.