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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Dealing with this issue was absolutely a great experience. All agents were friendly, knowledgeable, understanding, respectful, pleasant and professional.
Excellent. Very easy and quick. Processed promptly.
For a change, I purchased the extended warranty on my newly purchased printer. Eighteen months, the printer was experiencing issues. I contacted Allstate and they gave me clear and easy instructions to ship the printer in for repair or replacement. Allstate timely looked at the printer and determined it could not be repaired. They quickly mailed a refund check that I was able to use to purchase another (different brand) printer. After such a positive experience, I did not hesitate to purchase a warranty on the new printer.
In the past 1 yr you been here 3 times and 2 of those times in the last 3 weeks. My wager has been shaking and the soap was licking or come out from somewhere also my washer has a really bad smell that when I call I mentí on it and also mention it to the technician. The shaking is still happening and the smell has gotten worse and I have not received any calls letting me know whats the next step to this problem. I hope someone get back to me soon. Thank you and have a great day.
The technician knew what to do and was able to fix the problem.
Multiple agents involved and found that TV was irreparable, but problem resolved satisfactorily.
Business response:
Hello Reviewer3204565176, We apologize for any frustration surrounding your claim. SquareTrade does our best to provide expeditious and hassle-free service to all customers. We also do our best to ensure our specialists are providing accurate and friendly service. For TV claims, there are many teams that work together in order to provide a resolution. However, the process starts with an evaluation of the issue with one of our technical experts that takes place over the phone. Once the issue is determined, the availability of... read more
Customer service stuff is understanding ,moving quick and efficient from my experience with them.Thank you.
My claim was handled promptly & without any trouble. Thank you very much!
The Allstate repair process pretty good, once they found my warranty
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 29,429 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.