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Allstate Protection Plans / SquareTrade
About this business
Spoke with a handful of professionals that were informative and understanding. With their help, I was able to get a full refund for defective merchandise.
Everything Went smoothly. No major incidents even when I had to change the method of getting it fixed.
Hopefully the issue is taken care of now.
Business response:
Hello Reviewer2496314766, We apologize for any frustration caused by your recent claim. SquareTrade does our best to eliminate any issues that can delay the process before it affects our customers since we strive to provide an expeditious and hassle-free service. While our shipping labels are automatically sent via email in order to process the claim as quickly as possible, we can accommodate requests to print and ship the label to the address on file. While issues or delays may occur during the process, our goal is to ensur... read more
I had a very good experience with the initial contact and the repair was fast - overnight. I would have appreciated getting a repair report on what problem or problems were found and what repairs were made, including parts. I received my reimbursement for the expense to have the phone checked by a repair shop within a few days of submitting the invoice. I have not reactivated my phone yet, so I cannot say how well the repairs are.
Great customer service Ty
From start to finish, the service was amazing. The only complaint is it required two appointments 1 to diagnose and 1 to fix. The washer was fixed in 10 days.
Once we mastered the digital forms the process was easy
I was so disappointed when my headset stopped working properly suddenly. The protection plan was very easy to redeem and I have a replace headset that works great.
Submitted in February still no response other than we have received your claim Grand daughter still can’t ride and hopefully doesn’t outgrow before claim is processed
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,749 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.