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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I purchased an item with the protection plan. I'm glad I did. I had the item for around 3 months but had only used it a few times. It stopped working correctly. I contacted Allstate who referred me to the merchant because it should have still been covered by the merchant. The merchant would not respond to me after SEVERAL attempts. I got back with Allstate and they assisted me the same day and refunded my money. No hassle, no problem!!!
Allstate initially could not find my "Plan Number" which created a delay. After a few days of research, and help from Sam's Club, they located my plan/policy and the claim proceeded without any issues. I am glad i keep all my emails and receipts for my records.
It's a bit of a long story but here goes: I purchased vintage audio electronics unit ono e-Bay. The electronic unit was discontinued by the manufacturer long ago. I purchased a 2 year Protection Plan through e-Bay with the unit. The unit malfunctioned and after relatively short period of inquiry over the phone Allstate agreed they would repair the unit and if that failed they would provide a refund. They sent me a pre-paid shipping label to send the unit to them for repair. As it turns out, i subsequently traced the problem ... read more
I appreciate your high level of customer service and quick claim support.
The customer service representatives have been helping in providing a resolution to my claim. Wonderful people indeed. Thank you.
Excellent service repaired my computer very fast and sent it back fast
The call was fast, simple and easy. The representative new what he was doing
Very easy to send back when I received the paper work.
I sent my device in for battery issues aside from that the screen was badly broken, not knowing if that would be repaired as well. Upon receiving my device back I was over joyed to see that my screen was also repaired along with my battery issues. Device is functioning as new now.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 26,884 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.