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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"I was leaving on vacation in week and I just dropped my phone and broke the screen. Square trade sent my new phone in 2 days. It was a great relief. thanks"
Business response:
“Thank you for using SquareTrade - we're glad we can be there when you need it most! ^AP”
"they helped me get to the right place for help and assured me if HP did not help me they would definitely help."
"I had a printer that failed, SquareTrade took care of me a year after purchase no problem. Quick and friendly service. The whole process was easy, I was so impressed with the service I received that I bought another warranty on the replacement printer. "
"Excellent. Very fast service. Exceeded receiving, fixing and returning stated service times. Repaired lens as good or better than new. "
"The hard drive on my HP Pavillion 23 (maybe prophetic because I had the computer for 23 months) totally failed. I had purchased a SquareTrade 24 month extended warranty when I purchased the machine at Staples. SquareTrade told me that I needed Restoration Disks (which I did not have) so that the technician could rebuild the operating system after installing the new hard drive. It took me many robo-answer phone steps (many of them repeating blind ratholes that forced me to start over) with SquareTrade before I was able to co... read more
"No hassel, quick service. Definitely would use square trade again. "
"They ordered new parts to repair my tv, but the technician who came to the house was able to restore the original picture without using them. A little slow but they got the job done."
"1. I called and got connected to a real person without any of monkey business. 5 stars for one. 2. getting my receipt downloaded with them was a lot of monkey business. 2 stars for that. Took several call backs, was a bit of a pain. 3. The three separate people I spoke with were all very professional and helpful, and the last one (who's name I do not recall) as an absolute delight. 5 stars for all of them. 4. You actually covered what should have been covered, 4 stars for that one. Average 4 out of 5 stars."
"I bought a Paper Shredder 3 years ago & a Square Trade extended warranty. When the shredder wouldn't shut off & we tried everything to resolve the issue I called Square Trade. Unlike another company who only communicates via email I was thrilled to talk to a real person who spoke fluent English. He provided great service & processed the claim quickly. He told me I would have payment for a new shredder soon....soon came very quickly. I was pleasantly surprised the check came within about a week & I was able to purchase a new... read more
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 29,408 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.