Allt Y Mynydd Nursing Home

4.6

Assisted Living Facilities
Llanybydder

About this business

Wellness Assisted Living Facilities

Location details

Allt Y Mynydd, Llanybydder, SA40 9RF, United Kingdom

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4.645 reviews

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R M

4 months ago

Excellent.

Business response:

Thank you for your feedback it is much appreciated and helps us to see where we need to improve.

N N

8 months ago

My brother was cared for during end of life as an advanced cancer patient. Staff provided exceptional care in challenging circumstances and gave my brother dignity and comfort in his last days. The care provided extended to visiting family who were kept well informed and treated with great kindness.

Business response:

Thank you for your kind and heartfelt review. As a team, we consider it a true privilege to support both the individual and their loved ones during these difficult times. I am glad that we were able to provide comfort and support during this sad time.

M G

8 months ago

Good quality service. Needs more washing facilities. Staff friendly.

Business response:

Thank you for your feedback, I will take your comments on board and look at ways to improve moving forwards. I am delighted to hear that your experience with the team is positive and will be sure to pass this positive feedback to them.

Heather W

a year ago

Overall very good but the food she finds unappetising and despite frequent requests for small portions she is still given overwhelming portions. Sandwiches are often thick white bread with crusts and no extras like crisps, mayo and salad etc. The staff are wonderfully kind and caring.

Business response:

Thank you very much for this constructive feedback. I will address these matters with the kitchen and hope that you and your mum will see an improvement. Please do not hesitate to come and see me if you wish to discuss this in further detail. I will be ensure to pass on your kind words to the staff regarding how caring and kind they are. Thank you again for taking the time to provide us with this valuable feedback.

L W

a year ago

Mum suffers from dementia and the team at Allt Y Mynnydd has been exceptional in settling her into her environment. The care staff also make an effort to keep me updated when I visit. Letting me know whether she ate in the restaurant or in her room etc. I'm confident that Mum's needs are being met.

Business response:

Thank you for your kind words, I will ensure this is passed on to the team. We are delighted that Mum has settled into the home and look forward to continuing to build this positive relationship.

Jill B

a year ago

I can't thank the staff enough for caring for my mum in the last few weeks of her life. Allt Y Mynydd Nursing Home provided excellent palliative care when we really needed it. The nurses, carers, cooks, cleaners and administrative staff were all excellent, so caring and very professional. The room was bright, clean and had a lovely view for my mum. Liaison with the local doctor's surgery was wonderful. The nursing home is in a beautiful setting, perched high in the beautiful hills with views of the forest and valley.

Business response:

Thank you for you kind words. We are glad we were able to support your mum during the final weeks of her journey. I will pass this feedback on to the team and I know it will mean a great deal to them. We continue to think of you as a family during this difficult time.

Hazel G

a year ago

I am 87 years old, I cannot stand or walk anymore. I have only been a resident here since January 2024, but I feel happy and 'at home'. The care here is excellent, I have to be hoisted everywhere, yet I never feel a burden, I am always met with kindness and humour, which I love. Nothing is too much trouble, they cater to my every need, which includes a diet, as the food here is too good and very high in calories! I think I am going to enjoy living here.

Business response:

Thank you for your kind words. I am delighted that you feel at home and have settled here in Allt Y Mynydd. We look forward to assisting you to live a fulfilled life here in the home.

Susan W

2 years ago

Every time I visit, my mother is always clean and comfortable. Her room is always clean and tidy. The staff are very friendly and accommodating. Welshing speaking staff, which is important to us, work here. The food is lovely and always hot. I cannot fault my mother's care. The staff are kind and patient. I am made to feel welcome whatever time I call.

Business response:

Diolch yn fawr. Thank you for your kind feedback. It is always appreciated and comforting to know family members are happy with the care and setting. We look forward to welcoming you again soon.

Ann T

2 years ago

Home from home place. My client is well looked after by caring staff. Always a warm welcome.