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300 McGaw Dr 2nd Fl, Edison, NJ, 08837, United States
Get directionsDO NOT Buy! I can’t yell this loud. Every time we need coverage for a major repair they come up with some excuse not to cover. I spent way too much money for them not to cover my repairs. Scam company for sure.
Omg.. I am looking at all the reviews below and wish I would have seen this before I went with this company. Please do your research! I am experiencing all the same tries below. No response to any of my emails or phone calls regarding my claim. Please do not use this company!
Really horrible customer service, too many loops to get “help” the sales person said anything to get my sale. Lucky had an incident that showed me I have to cancel. They need to train ppl better each one said had different “process times”, even when I canceled I was lied how long to refund me.
DO NOT GET COVERAGE FROM THIS COMPANY THEY WILL BASICALLY ROB YOU OUT OF YOUR MONEY THEYRE GOING TO TAKE YOUR PAYMENTS AND ALWAYS DENY A CLAIM TO REPAIR YOUR CAR THEY COME UP WITH EVERY EXCUSE AS TO WHY SEVERAL DIFFERENT CLAIMS ARE DENIED… As Much Money you pay Them Each Month you Could Just Pay To Have your Own Car Repaired trust me A WASTE OF MONEY IF YOU WANT TO JUST GIVE YOUR MONEY AWAY DONATE IT TO SOMEONE WHO ACTUALLY NEEDS IT NOT THIS COMPANY!!! GOD BLESS
Worst experience ever they lied to me when starting coverage and their claims department denying claims for no reason. Stay away from this company.
I have had this worthless policy since June 18th of this year. After more than a month later, my car broke down. I've had my car for over 2 years with absolutely NO issues. I took it to a local shop to have it fixed. They filed a claim to only be told that it wasn't approved due to pre existing conditions!! There HAS NOT been any issues with the car before this break down. I have repeatedly called and sent emails to the so called Claims Department. Only to be hung up on and emails gone unanswered!! Spoken to very rudely and ... read more
I have a Mercedes 450 GL, I bought the most expensive warranty and was told all major issues would be covered. After driving the car for 5 months putting about 10k miles on it . I started having a mis fire . Took it to a mechanic and he confirmed it had engine failure. When I turned it into the warranty company they denied the claim without even coming to see the car. When I threatened to turn them into the attorney generals office for deception trade practices they finally sent someone out. My mechanic clearly sent videos a... read more
These ppl a scam don't use em keep yo card locked they steal money out yo account & they very rude, they tell lies the manger never come to yhe phone they keep hanging up , I pray God Or Someone catch em & Get what they deserve, my daughter was killed they don't care i hired a lawyer im use them & im start a petition to close them down , please never use them bad business check all there reviews, & the ones good the works at the company put it up there frauds scammers , need to be in jail, my daughter died & they didn't get ... read more
Let me start by saying the customer service team is friendly and responsive. However, be cautious with this warranty company. I had a $3,900 repair claim, and they only approved $2,400 — even though I purchased their top-tier Platinum coverage. I paid $5,200 upfront for the policy, but when I requested a refund, it was prorated and I was charged $275 for canceling after 30 days. Word to the wise: ask plenty of questions and make sure you get everything in writing. Their Platinum plan has a long list of exclusions — nearly ha... read more
American Dream Warranty has a 4.5 star rating with 4,543 reviews.
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