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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,485 reviews
edith mears's profile image
edith mears 
4 years ago

They responded to my request online promptly 

Business response:

Thanks for sharing. 

Martha stigall's profile image
Martha stigall 
4 years ago

Because thay are very precise n handling your business 

Business response:

Hi Martha, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

J W's profile image
J W 
4 years ago

The annual premiums were approaching $600. When you add in the deductible per service call of $125 you are at $725 for one service call a year. Unless things are breaking left and right it's just not worth it. Plus the service companies that show up are random and you do not get to get the "I can always trust this team" experience. 

Business response:

Hi JW, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. 

R's profile image
R 
4 years ago

I've had to pay 2x for the same job, but that said, they have been very helpful and when my heater went out during a cold spell I had same day service 

Business response:

We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day. 

austin scaccia's profile image
austin scaccia 
4 years ago

good service and quick return to service for the product restoration of the equipment 

Business response:

Hi Austin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

J. Santos's profile image
J. Santos 
4 years ago

Quick response. Good communication. Great Service! 

Business response:

Hi J. Santos, Thank you for sharing your most recent AHS experience with us. We will continue to service your home and provide a quick resolution for repairs. 

Phyllis Wollper's profile image
Phyllis Wollper 
4 years ago

Very responsive and quick with an AC repair. 

Business response:

Hi Phyllis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Betty Tankersley's profile image
Betty Tankersley 
4 years ago

Good people explain what the problem could be and what the problem is. 

Business response:

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that is knowledgeable and able to explain what is going on. We look forward to our continued business together. Have a good day. 

Bob's profile image
Bob 
4 years ago

I've used them once for a blown capacitor on my AC unit and the response was quick and on point 

Business response:

Hi Bob, We appreciate your feedback and hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,485 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.