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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,105 reviews
Edward Villarreal's profile image
Edward Villarreal 
4 years ago

They honor work requests as advertised with no fuss 

Business response:

Hi Edward, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Denice VanBuskirk's profile image
Denice VanBuskirk 
4 years ago

The wait fir a repairman takes wayyy to long. I went a month with no fridge and had to use ice chests 

Business response:

Hi Denice, Thank you for your feedback! 

Monique Lane's profile image
Monique Lane 
4 years ago

The service time was awesome & the alerts are very helpful! 

Business response:

Hi Monique, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Bernice's profile image
4 years ago

Call in wait time and hold time are poor . I prefer talking with an agent not sending emails. Monthly payments continue to increase. I was suppose to be credit for a 75.00 service charge but no credit. Yearly air conditioning and heating preventive maintenance I had to contact Greenway or another contractor to take care of those units 

Business response:

Hi Bernice, We appreciate your feedback and hope you continue to enjoy! 

Ruth's profile image
4 years ago

Great service and works with great contractors 

Business response:

Hi Ruth, Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

SL Sargent's profile image
SL Sargent 
4 years ago

They are quick to respond and send qualified technicians. 

Business response:

HI SL, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Michelle Whitlatch's profile image
Michelle Whitlatch 
4 years ago

Quick to respond, techs knowledgeable. They are professional. 

Business response:

Hi Michelle, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Cindy's profile image
4 years ago

All issues have been resolved by courteous and professional companies. 

Business response:

Hi Cindy, We hope you continue to enjoy AHS and the services we provide to ease your home repair needs. 

Dr. JoAnne Moore-Neal's profile image
Dr. JoAnne Moore-Neal 
4 years ago

Very reliable in replacing what can not be fix. Protection policy is affordable. Very good investment. 

Business response:

Hi Dr. JoAnne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,105 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.