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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,394 reviews
Phyllis's profile image
4 years ago

My washing machine was backing up into my sink, my back potty, which is on the north end of the house. And then on the south end of the house, the potty got clogged up. It wouldn’t work one night. We got it unplugged. Then we have an adjoining bathroom and there was water. When water was running in one sink, it would fill up the other sink. So, something was wrong with the whole house. The guy from Waters Edge came and he went up on the roof and did that thing by the kitchen sink. He snaked it out. We talked to him again and... read more

Keith's profile image
4 years ago

Our dryer wasn’t working and my wife filed the claim online. AHS said someone would be scheduled within a few days. We have a household of five people and we don’t have room to line dryer our laundry. It definitely affected our household’s functionality. We had to go to the Laundromat or try to line dry clothes. The guy that we dealt with was very professional and now the unit has been working great.We’ve had American Home Shield for several years and they’ve always done a good job at making sure that they’re sending profess... read more

Amber S.'s profile image
4 years ago

They are very helpful. I just don't agree to the service fee if nothing is done. 

Chip's profile image
4 years ago

The garage door would not open. I went online to file a claim and AHS sent me an email on who to contact and so that was what I did. It was really easy and it didn't take long at all. The technician said it needed a new one. I had the same problem with my garage door several years ago and I bought a new one. So, he installed it and was quick about it. He had done a thousand of them and did it well. It's quieter and it works well. He didn’t have a new outside pad and he said he would come back and bring one. But he hasn’t don... read more

Diane's profile image
4 years ago

They sent someone out within 3 hrs to fix my AC. VERY PROFESSIONAL!!! 

Jessica A Y.'s profile image
4 years ago

They have great customer service team who is always willing to get the problem fixed right away. Our oven went out and they replaced it. It was nice and we love it! Just recently our ice maker and hose went out. It was fixed as soon as the part came in. We are grateful that we have this warranty company! 

Ellen W.'s profile image
4 years ago

Helpful very professional servicewas very professional I Am very satisfied 

Erika R.'s profile image
4 years ago

I have received great costumer service from them! 

Lavelle T.'s profile image
4 years ago

Great to have this home warranty. Better than most. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,394 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.