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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,099 reviews
Apeil's profile image
4 years ago

I received fast service and most importantly service from very good contractors 

Business response:

Hi Apeil, 

Barbara Bottom's profile image
Barbara Bottom 
4 years ago

They listen to the problem and ready to fix it what was needed 

Business response:

Hi Barbara, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

edith mears's profile image
edith mears 
4 years ago

They responded to my request online promptly 

Business response:

Thanks for sharing. 

Martha stigall's profile image
Martha stigall 
4 years ago

Because thay are very precise n handling your business 

Business response:

Hi Martha, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

J W's profile image
4 years ago

The annual premiums were approaching $600. When you add in the deductible per service call of $125 you are at $725 for one service call a year. Unless things are breaking left and right it's just not worth it. Plus the service companies that show up are random and you do not get to get the "I can always trust this team" experience. 

Business response:

Hi JW, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. 

R's profile image
4 years ago

I've had to pay 2x for the same job, but that said, they have been very helpful and when my heater went out during a cold spell I had same day service 

Business response:

We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day. 

austin scaccia's profile image
austin scaccia 
4 years ago

good service and quick return to service for the product restoration of the equipment 

Business response:

Hi Austin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

J. Santos's profile image
J. Santos 
4 years ago

Quick response. Good communication. Great Service! 

Business response:

Hi J. Santos, Thank you for sharing your most recent AHS experience with us. We will continue to service your home and provide a quick resolution for repairs. 

Phyllis Wollper's profile image
Phyllis Wollper 
4 years ago

Very responsive and quick with an AC repair. 

Business response:

Hi Phyllis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,099 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.