This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prompt response, good follow-up. Simplified contract.
We love the service itself meaning that it has already paid for itself. However, calling and scheduling is always a bit difficult because the customer service employees tend to be a bit slow in both their explanations of things. I wish we could put in a request in under then 7 minutes, but every phone call we have had has lasted over 15. Other than that no complaints yet
Thank you for the excellent service and God bless you
With American Home Shield, service scheduling has always been prompt . Scheduling appointments has been easy and flexible. Service contractors have always been outstanding, knowledgeable and customer friendly. We've never had to guess which contractor could help us. AHS has screened them for us.
I used the online application and it worked excellent. Good service.
I had to call AHS for a repair on our clothes washer and they were polite and eager to help. There were no hassles with getting someone to come out to fix the washer. The lady I talked to was eager to help and quickly responded. The company they called to help me sent a man who knew what he was doing who was also super nice. When the initial problem wasn't resolved (due to a more complicated problem that arose after the initial fix), AHS was, again, quick to respond with no extra cost.
Timely Customer service and knowledgeable representative personnel..
We have used them several times and they have been responsive and very helpful in their dealings with me. There is only one company they work with that I will not use. The company United Air Temp. They came to our house when we were having trouble with our furnace and tried to make reasons to get a new furnace. We had another contractor come in who told us our furnace was okay and fixed it and it has been functioning fine for 5 years. Because of this I refuse to use United Air Temp again and I never will.
good response. like that every step of the way are communicated in email and text. My claims are taken care of right away and the contractor that did the repair did a good job and went above and beyond!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 105,298 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.