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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,243 reviews
Felicia's profile image
5 years ago

Mariah D kept her word! She was the only person in my whole encounter with American Home Shield that came through with her promise. Mariah took the time to review my complaint and make good on her word. While I did not get full reimbursement for my water heater, she did approve a financial remedy. I am somewhat skeptical about AHS's customer service representatives, but if I would be able to deal directly with Mariah, I would be more likely to recommend AHS. Thanks Mariah for all your help! Previous review: American Home Shi... read more

Bonnie's profile image
5 years ago

Quick service and dependable companies tht have completed our work 

Jennifer's profile image
5 years ago

I give this home warranty company high ratings for their fast response to my home repair needs! 

Leighanne's profile image
Leighanne 
5 years ago

Responsive, easy to work with. Contracts with trustworthy people. 

Chester Edwards's profile image
Chester Edwards 
5 years ago

great service and easy to get products repaired 

Matica Bierstein's profile image
Matica Bierstein 
5 years ago

Very pleased with the service and coverage. Contractors have been knowledgeable and fairly quick response. AHS has been extremely fair in their replacement policy. I have had only positive experience since joining AHS. 

Teressa S's profile image
Teressa S 
5 years ago

Fast service. Response to my request right away. When tech requested parts and replacement unit request was filled in a timely manner. 

Trudy's profile image
5 years ago

Service was good and timely . The only complaint I have is that when I first signed up they did not tell me I could add septic tank to policy and after the first year this was no longer an option. And for the price I paid the coverage was not on enough items such as appliances is an added price 

DianeN's profile image
5 years ago

I had my 17 year old dishwasher stop cleaning and I called for service / repair. The repair company can't replace it as that is not what they do. The repair guy was going to have AHS reach out to me to schedule an install of a new Dishwasher. So I waited 5 days without contact from AHS and I called for help on this matter. I was told that I would get an email of which to select the features I wanted on the new dishwasher. Great! I have not seen it arrive yet via email. AHS you are rapidly losing points with me! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,243 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.