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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,934 reviews
Isabel R. Ramos's profile image
Isabel R. Ramos 
2 years ago

3 star because they responded right away - had to replace the item and it will not be delivered until 12-2-22. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service and we are working diligently to improve the overall experience. We hope you continue with us to enjoy the improvements to come. 

Efren T. Gonzalez's profile image
Efren T. Gonzalez 
2 years ago

Quick response and very efficient problem identification and correction 

Business response:

Hi Efren, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sammy Green's profile image
Sammy Green 
2 years ago

American Home Shield is a trustworthy and professional company who provides dependable services to their clients. I would definitely recommend their company to others. 

Business response:

Hi Sammy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

JACQUELINE's profile image
JACQUELINE 
2 years ago

There is nothing I could say negative about AHS. I’ve been a customer for several years and I’ve always been very satisfied. AHS has excellent customer service. They process your claim the day you call. If you have a problem with the company they assign to you, you can be sure it’s taken care immediately. A trusted company! 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Hetzal Hartley's profile image
Hetzal Hartley 
2 years ago

Do a good job of getting contractors in fair amount of time. 

Business response:

Thanks for sharing your positive feedback. 

Emily Dysart's profile image
Emily Dysart 
2 years ago

Easy to make appointments for anything I need to be fixed at my house. Easy to work with customer service on the phone as well. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Baines's profile image
Baines 
2 years ago

AC replacement experience with AHS was flawless! 

Business response:

We're glad to hear your experience went well. 

Rosaland Anderson's profile image
Rosaland Anderson 
2 years ago

customer service was fantastic,work was timely and professional 

Business response:

Hi Rosaland, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Larry Pritchett's profile image
Larry Pritchett 
2 years ago

The response time is great. They also let you know who the company is that's rendering the service. 

Business response:

Hi Larry, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,934 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.