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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,935 reviews
Diane Best-Covington's profile image
Diane Best-Covington 
2 years ago

The feedback shared about the repairs made. 

Business response:

Hi Diane, We appreciate your feedback and hope you continue to enjoy American Home Shield. 

Carolyn Y. Reed's profile image
Carolyn Y. Reed 
2 years ago

My last experience was great. My issue was resolved the next day. 

Business response:

Your feedback is greatly appreciated. 

Kevin Lowe's profile image
Kevin Lowe 
2 years ago

Most calls have been repaired quickly but they were unable to get a vendor to perform my fall checkup. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Adam Dachman's profile image
Adam Dachman 
2 years ago

Efficient and friendly service. Resolved issues quickly and to my satisfaction. 

Business response:

Thanks for letting us know everything is working out for you! 

Carole Miller's profile image
Carole Miller 
2 years ago

My experience with AHS in the past was always great. Unfortunately, the last couple of claims have been handled poorly (vendor and AHS). 

Business response:

Thanks for sharing your experience and we apologize that it was not as you expected. If you need assistance with anything, please reach out to our customer support line. 

Jennifer Deuerling's profile image
Jennifer Deuerling 
2 years ago

good claim processing for repairs and replacement 

Business response:

Thanks for letting us know everything is working out for you! 

Troy Drennan's profile image
Troy Drennan 
2 years ago

Been with AHS for 15 plus years. Very happy to have them available for home issues. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

CAROL's profile image
CAROL 
2 years ago

American Home Shield has been both positive and a little negative. They fixed our air conditioning unit and it works beautifully. They have been working on repairing the refrigerator since last September. Both the refrigerator and freezer are functioning well now. The plate on the front of the refrigerator around the water and ice dispenser remains loose and the refrigerator still has not been pushed back into the proper place. We had the holidays which of course are busy in addition to people taking time to celebrate. They ... read more

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Brenda Koval's profile image
Brenda Koval 
2 years ago

Great customer service! Has saved me a ton of money! 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,935 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.