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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,033 reviews
Talia Quetel's profile image
Talia Quetel 
2 years ago

Great Company, Great Service, Competent Partners 

Business response:

Hi Talia, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Roy A Harville's profile image
Roy A Harville 
2 years ago

I placed my request for help. The tech came out, fixed my problem. Everything was great. 

Business response:

We're glad to hear your experience went well. 

Senta's profile image
Senta 
2 years ago

Great fast service. My water heater was replaced quickly 

Business response:

Thanks for sharing your positive feedback. 

Lois OBrien's profile image
Lois OBrien 
2 years ago

They have improved greatly over the years. I used to wait on hold forever now they take information and call me back. And a technician is assigned in short timeframe 

Business response:

Hi Lois, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Cheryl de Rodriguez's profile image
Cheryl de Rodriguez 
2 years ago

Quick response to my service request. The service professionals that came out were knowledgeable, friendly, and helpful. 

Business response:

Thanks for letting us know everything is working out for you! 

Sammy Jackson's profile image
Sammy Jackson 
2 years ago

Told too many different things from agents. Still waiting for a credit from march pmts and my first service having a credit. 

Mary Fischbach's profile image
Mary Fischbach 
2 years ago

I called American Home Shield because my heat pump stopped working. They immediately assigned Chesapeake Comfort Co. who diagnosed and made the repair the next day.ned Chesapeake Comfort Co. 

Business response:

Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Owen C. Harris's profile image
Owen C. Harris 
2 years ago

It took too long to get the initial evaluation & now I have to wait another 2 weeks for the parts needed to fix my refrigerator. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

BARRY's profile image
BARRY 
2 years ago

The work provided by Douglas Mechanical through American Home Shield was great. Information that AHS gave me when I schedule service was very efficient. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,033 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.