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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,872 reviews
Dawn Halley's profile image
Dawn Halley 
3 years ago

Took care of our water heater issues very quickly and efficiently. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sondra Lauren's profile image
Sondra Lauren 
3 years ago

Quick response on phone. Reps tried very hard to solve timing issues with ac repair. 

Business response:

Thanks for sharing your positive feedback. 

Philip Patton's profile image
Philip Patton 
3 years ago

I have used AHS for nearly 10 years and never have I had any problems. They are quick to respond, and they send quality repair people to do the work 

Business response:

Hi Philip, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Na's profile image
Na 
3 years ago

Have used 3 times without a problem or concern. 

Business response:

Thanks for letting us know everything is working out for you! 

GREGORY's profile image
GREGORY 
3 years ago

Quick service and attention to my problem 

Business response:

Hi Gregory, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

JAMIE's profile image
JAMIE 
3 years ago

Haven’t had really any big problems. The only consistent issue is follow up after service. I’ll get an email from AHS saying my work is completed, even if a part needs to be ordered and installed. I can’t contact the provider, I have to contact AHS and they will set up a time for the provider to return but the provider never seems to know this. But everyone is very nice and polite and seems to try and solve any issues I have. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Adrienne Scales's profile image
Adrienne Scales 
3 years ago

I have not experienced any issues when scheduling a service call. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Dee O's profile image
Dee O 
3 years ago

Used this company for 11 years never any issues always came out asap when something was not working .I moved and tried a new company they were much cheaper and d took weeks to come out.i switched back to ahs paid the extra and had peace of mind.when you buy a new home things mysteriously break ahs fixes everything inckuded in your package which is awesome.after 3 years.. I really had no issues in my home at all. If you want fast service and items in your home fixed correctly and promptly i.e heating and air-conditioning pay ... read more

Business response:

Dee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

James Williams's profile image
James Williams 
3 years ago

The process is pretty much as promised. Customer service is reliable 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,872 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.